Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
The cap is in accordance with the description. Delivery was done within the deadlines. I recommend.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/11/2021
The head entry is just a simple fabric ribbon and not a leather band with a pom-pom like in traditional hat-making for felt hats. I expected better finishing from Traclet (considering the price)...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Very well thought out site in terms of ergonomics and navigation, clear description, a lot of choices. Very careful and particularly fast shipping. Ideal for buying a nice hat with peace of mind.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Very good quality beanies..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Order received quickly and matches the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Top thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Easy navigation on the site, fast delivery, very good packaging, great product quality.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2021
Disappointing product in quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Cap faithful to the photo. Very fast delivery and perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
VERY NICE QUALITY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
Very professional service. I recommend without any problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
Fast delivery and clear sizes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Very satisfied with both the item and the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
I am happy to have received my Chapka as described, the delivery was very fast, I am satisfied, the Traclet store is very serious!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Top product. Quality is well above what is announced. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Impeccable. The XXL straps fit me, and the hat keeps my son's ears warm.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Thank you for the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Very fast delivery and product matches the photo, very happy I will order again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Well received my package, well packaged but not yet tried because it's a Christmas gift.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
nothing to add, everything went well. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2021
For the colors, you have to press on a dot of the chosen color without this color being written during the selection; I chose navy blue and checked twice before confirming my cart. In the end, the delivered beanie is black even though the delivery note indicates "navy". No time to return it before Christmas.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Very easy navigation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Item as described, careful packaging, nice little message inside and fast delivery by post directly to home. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
very good, quality as expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Very intuitive site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Easy navigation, easy ordering. Package arrived within 48 hours as expected. Impeccable! Like the previous times.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
fast delivery (but colissimo does not seem to understand the principle of going up a flight of stairs..) the hat is great, we even got a gift card (or a voucher I can't remember) for wine, really great service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Pleasant and precise phone advice Delivery on time, very fast Product meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
pleasant site and very fast delivery we like
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Very good product and above all ... made in France! A criterion I look for with every purchase, even if unfortunately it's not always found. Thanks to companies like Traclet, we still find more and more.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Very good. It's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
item conforms to the image of the site the speed of shipping and receipt
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Well-managed shipping, well-prepared and presented product.
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