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Rating: 5 out of 5
Perfect. Exactly the hat I was looking for!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast and careful delivery, product that seems to be of good quality
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A
Rating: 5 out of 5
Intuitive site.
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A
Rating: 5 out of 5
the product perfectly meets expectations, it is a gift that has satisfied its beneficiary on all aesthetic and quality levels
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A
Rating: 5 out of 5
Very complete and very well detailed site.
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A
Rating: 5 out of 5
Very well treated, well packaged and an extremely fast delivery speed
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A
Rating: 5 out of 5
Order and delivery very fast, in accordance with my wishes. Very satisfied. I recommend
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A
Rating: 5 out of 5
Well organized site, easy to find what you want.
Very fast delivery (less than 72h with chronopost)
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Very fast delivery (less than 72h with chronopost)
A
Rating: 3 out of 5
I only give three solely for the delivery time. The beret is beautiful and of remarkable quality. But more than a month to be delivered is unacceptable!!! Without follow-ups on my part, I might still be waiting. I can understand a stock shortage, but not the lack of information.
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A
Rating: 5 out of 5
Very good quality, fast delivery
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A
Rating: 5 out of 5
Very good and happy with this purchase
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A
Rating: 5 out of 5
Order arrived within the deadlines, satisfied with the service
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A
Rating: 5 out of 5
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A
Rating: 3 out of 5
The site indicates delivery in 24/72h....: order placed on November 7 and shipped on November 16. Even if there is a holiday, that's a long time.
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A
Rating: 5 out of 5
Contact person on the phone very attentive to the customer and who knows his products perfectly. Very good advice
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A
Rating: 5 out of 5
Efficient
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A
Rating: 5 out of 5
Speed, compliance of the product and quality of packaging.
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A
Rating: 5 out of 5
Delivered very quickly, and a very good quality chapka!
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A
Rating: 5 out of 5
Perfect, nothing to say, order received quickly.
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A
Rating: 5 out of 5
I am more than satisfied with the quality of the hat. The delivery was very fast. Hat packaged with care.
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A
Rating: 5 out of 5
The Moor of Corsica would benefit from being larger
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A
Rating: 5 out of 5
quality, finishes, it's great!
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A
Rating: 5 out of 5
Perfect. Hat conforms to the presentation received quickly, well packaged. This is not my first order with Traclet and I am always just as satisfied. Moreover, Traclet was able to answer my questions with kindness and professionalism.
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A
Rating: 5 out of 5
Exceptional delivery speed
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A
Rating: 5 out of 5
Serious company
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A
Rating: 5 out of 5
Satisfactory email contact but would be faster if someone answered the phone.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Ultra fast order processing.
And impeccable product!
Plus, made in France; which is for me a sine qua non condition.
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And impeccable product!
Plus, made in France; which is for me a sine qua non condition.
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Easy, the products are well detailed.
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A
Rating: 3 out of 5
Good navigation on the site, it's clear and good customer service, I am satisfied, thank you very much.
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A
Rating: 5 out of 5
Fast shipping, merchandise conforms to the description.
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A
Rating: 5 out of 5
Quick purchase and delivery, reliability, excellent quality product, professionalism, monitored follow-up and delivery on time by email messages. BRAVO!!! I recommend. 100% satisfied.
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A
Rating: 5 out of 5
Very good, fast and quality
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A
Rating: 5 out of 5
Nothing to report.
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A
Rating: 5 out of 5
Easy. Visually pleasing.
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A
Rating: 5 out of 5
Very easy to navigate the site, huge selection, very fast delivery.
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A
Rating: 5 out of 5
Perfect, very nice site and very easy to choose a model, delivery on time.
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A
Rating: 5 out of 5
Inquiry by email and order conforms..
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A
Rating: 5 out of 5
Very nice hat. Not pure white but a softer shade. Item declared as restocking and therefore with a delivery delay of 1 to 2 weeks, but it arrived in less than a week. For Christmas so not yet gifted.
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