Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 19/04/2021 à 12h00 following a purchase from 24/03/2021

The site is easy to use, allowing for quick navigation, account creation, and ordering.

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Acheteur Vérifié

Published on 19/04/2021 à 11h45 following a purchase from 31/03/2021

Very satisfied with my order.

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Acheteur Vérifié

Published on 19/04/2021 à 10h40 following a purchase from 09/04/2021

gooood

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Acheteur Vérifié

Published on 19/04/2021 à 10h06 following a purchase from 15/04/2021

very good, site and impeccable service.

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Acheteur Vérifié

Published on 19/04/2021 à 08h28 following a purchase from 11/04/2021

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 19/04/2021 à 08h07 following a purchase from 11/04/2021

Super product!

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Acheteur Vérifié

Published on 19/04/2021 à 00h24 following a purchase from 11/04/2021

Very nice hat, I was super happy I didn't have to wait an eternity to receive it but unfortunately it was too big so I returned it to receive one in my size

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Acheteur Vérifié

Published on 19/04/2021 à 00h03 following a purchase from 23/03/2021

Very good customer contact, and very good availability

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Acheteur Vérifié

Published on 18/04/2021 à 23h22 following a purchase from 14/04/2021

Love ur!!

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Acheteur Vérifié

Published on 18/04/2021 à 22h05 following a purchase from 10/04/2021

Very well designed site.

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Acheteur Vérifié

Published on 18/04/2021 à 21h59 following a purchase from 10/04/2021

Perfect

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Acheteur Vérifié

Published on 18/04/2021 à 07h47 following a purchase from 13/04/2021

Super accessible site and very well made with beautiful photos that reflect the quality of the merchandise, fast delivery and in very good condition, really a great discovery of the Traclet site. Well done.

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Acheteur Vérifié

Published on 17/04/2021 à 19h29 following a purchase from 14/04/2021

Very fast delivery and product conforms to the description

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Acheteur Vérifié

Published on 17/04/2021 à 19h02 following a purchase from 13/04/2021

PACKAGE NOT RECEIVED

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Response from Chapellerie Traclet Published on 18/04/2021

Hello
The order was placed on April 13 in the afternoon, it was shipped on April 14 under tracking colissimo 6a20863226539.
The colissimo tracking indicates that the package was received on Friday, April 16 in your mailbox.
Three messages from the Post have been sent by email to inform you of the tracking.
Remaining at your disposal
Best regards
Traclet Sébastien

Acheteur Vérifié

Published on 17/04/2021 à 18h42 following a purchase from 12/04/2021

Very easy

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Acheteur Vérifié

Published on 17/04/2021 à 18h32 following a purchase from 23/03/2021

Good quality hats... but I absolutely wanted a hat made in France, and I ordered it as such. On one of the two, no origin so no certainty.... and on the second, made in Italy. I would have preferred a bit more honesty.

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Acheteur Vérifié

Published on 17/04/2021 à 11h04 following a purchase from 07/04/2021

satisfied

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Acheteur Vérifié

Published on 17/04/2021 à 10h34 following a purchase from 10/04/2021

Fast and careful shipping. I discovered your item during a report on TV. We must support European trades and artisans.

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Acheteur Vérifié

Published on 17/04/2021 à 07h18 following a purchase from 20/03/2021

Hats - Super!

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Acheteur Vérifié

Published on 16/04/2021 à 22h19 following a purchase from 11/04/2021

Large hat size available (62 cm) which is rare!

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Acheteur Vérifié

Published on 16/04/2021 à 20h53 following a purchase from 07/04/2021

Responsiveness and customer follow-up without reproach.

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Acheteur Vérifié

Published on 16/04/2021 à 20h44 following a purchase from 12/04/2021

Excellent advice, even for a modest purchase!

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Acheteur Vérifié

Published on 16/04/2021 à 17h25 following a purchase from 12/04/2021

Satisfied

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Acheteur Vérifié

Published on 16/04/2021 à 16h50 following a purchase from 09/04/2021

Satisfied with the custom work. I recommend this company.

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Acheteur Vérifié

Published on 16/04/2021 à 15h26 following a purchase from 12/04/2021

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Acheteur Vérifié

Published on 16/04/2021 à 14h41 following a purchase from 01/04/2021

The ordered cap arrived within the announced timeframe and I like it a lot

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Acheteur Vérifié

Published on 16/04/2021 à 14h39 following a purchase from 12/04/2021

very good site, very easy to order, very good quality of products.

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Acheteur Vérifié

Published on 16/04/2021 à 13h41 following a purchase from 02/04/2021

Very nice hat delivered quickly!

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Acheteur Vérifié

Published on 16/04/2021 à 09h37 following a purchase from 09/04/2021

Simple order and fast delivery. Perfect

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Acheteur Vérifié

Published on 16/04/2021 à 07h33 following a purchase from 08/04/2021

Beautiful hat - beautiful quality - fast and reliable

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Acheteur Vérifié

Published on 15/04/2021 à 21h13 following a purchase from 11/04/2021

Very nice, comfortable to wear
Fast delivery
I am satisfied with my purchase

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Acheteur Vérifié

Published on 15/04/2021 à 20h50 following a purchase from 12/04/2021

very satisfied with the service and the product.

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Acheteur Vérifié

Published on 15/04/2021 à 18h52 following a purchase from 11/04/2021

Good product easy to order.

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Acheteur Vérifié

Published on 15/04/2021 à 18h13 following a purchase from 11/04/2021

Simple order, fast delivery. It’s for a birthday, let’s see if it pleases!

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Acheteur Vérifié

Published on 15/04/2021 à 17h03 following a purchase from 11/04/2021

What to say when everything is perfect, site, quality, delivery time, we will come back to order something else, well done and keep it up!

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Acheteur Vérifié

Published on 15/04/2021 à 16h44 following a purchase from 11/04/2021

We are surprised to find that the 2 hats are not of identical manufacture!!!

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Acheteur Vérifié

Published on 15/04/2021 à 16h01 following a purchase from 09/04/2021

Perfect

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Acheteur Vérifié

Published on 15/04/2021 à 15h31 following a purchase from 11/04/2021

Splendid items of beautiful quality.
I am very satisfied with my purchases, the fast delivery and the packaging of the parcel.
I am sure I will order again from Traclet and I will talk about it to others.
Katell

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Acheteur Vérifié

Published on 15/04/2021 à 15h24 following a purchase from 11/04/2021

Order in line with my expectations

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Acheteur Vérifié

Published on 15/04/2021 à 15h02 following a purchase from 11/04/2021

Superb items and excellent quality/price ratio.

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