English 
Français A
Rating: 5 out of 5
Very fast delivery
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very well packaged, perfect
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Great product
Translated reviews
A
Rating: 5 out of 5
Fast delivery. Very satisfied
Translated reviews
A
Rating: 5 out of 5
Very nice hat. Very careful and fast delivery. I highly recommend this site, I am delighted
Translated reviews
A
Rating: 3 out of 5
Not notified of the delivery; the package had been waiting at the post office for a week...
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Very good, fast and in accordance with the order
Translated reviews
A
Rating: 5 out of 5
Top, I have several to buy now
Translated reviews
A
Rating: 5 out of 5
Delivery on time, very good quality merchandise, in accordance with the site description
Translated reviews
A
Rating: 5 out of 5
Very good, many choices
Translated reviews
A
Rating: 5 out of 5
Happy with the delivery and the product!
Translated reviews
A
Rating: 5 out of 5
Product meets my expectations
Translated reviews
A
Rating: 5 out of 5
The site is very user-friendly. Delivery faster than expected. The packaging protects the hat well. The size fits perfectly. A success
Translated reviews
A
Rating: 5 out of 5
Very satisfied, item conforms and fast delivery.
Translated reviews
A
Rating: 5 out of 5
Everything went well: choice of items, order, payment, delivery.
Bravo.
Translated reviews
Bravo.
A
Rating: 5 out of 5
Site ok, however the delivery of my order does not quite match the photo on the site. Also, the rigidity of the hat is not sufficiently indicated. I RECOMMEND CHAPELLERIE TRACLET.
Translated reviews
A
Rating: 5 out of 5
Ordered from Réunion for a person living in Spain, the hat arrived in less than a week. An email is sent to say that the delivery person is arriving for the package. I was pleasantly surprised by the efficiency and speed of the services. Few sites offer this kind of service.
Translated reviews
A
Rating: 5 out of 5
Very nice cap, made in Ireland....Thank you.
Translated reviews
A
Rating: 5 out of 5
Superb cap in the right size, good quality. I recommend, Made in France.
Translated reviews
A
Rating: 5 out of 5
Very good product.
Translated reviews
A
Rating: 5 out of 5
Products conform, fast delivery.
Translated reviews
A
Rating: 5 out of 5
Order received on time. Quality product.
Translated reviews
A
Rating: 5 out of 5
Very happy, thank you.
Translated reviews
A
Rating: 5 out of 5
Very clear site, detailed, browsing is pleasant.
Translated reviews
A
Rating: 5 out of 5
I ordered a crown reinforcement for one of my hats: super happy, it remains flexible and holds well. The hat box is perfect, and everything is very well packaged and shipped quickly. I am very satisfied. Thank you.
Translated reviews
A
Rating: 5 out of 5
Very good experience that I will repeat for my next order, the artists are without unpleasant surprises and of very good quality, a thousand thanks.
Translated reviews
A
Rating: 5 out of 5
Perfect delivery
product well packaged
good size nothing to report.
Translated reviews
product well packaged
good size nothing to report.
A
Rating: 5 out of 5
Perfect on deadlines and shipping conditions.
Translated reviews
A
Rating: 5 out of 5
Nothing to say, very good overall.
Translated reviews
A
Rating: 1 out of 5
No delivery time respected, no apologies, no commercial gesture. Too bad the product is very good
Translated reviews
Response from Chapellerie Traclet
Hello
I find this comment unfortunate as we have clearly explained the delivery delay and we apologized for this delay in an email.
Furthermore, we provided you with a hat box worth 10 euros as a commercial gesture.
Please let us know what else you would like to satisfy you.
Thank you anyway for your comment on the product.
Best regards
Traclet
I find this comment unfortunate as we have clearly explained the delivery delay and we apologized for this delay in an email.
Furthermore, we provided you with a hat box worth 10 euros as a commercial gesture.
Please let us know what else you would like to satisfy you.
Thank you anyway for your comment on the product.
Best regards
Traclet
A
Rating: 5 out of 5
Satisfied.
Translated reviews
A
Rating: 5 out of 5
Very good. The order was processed very quickly.
Translated reviews
A
Rating: 5 out of 5
Very easy order because the site is very fluid. Top responsiveness and order received in a very short time. In short, pure happiness!
Translated reviews
A
Rating: 5 out of 5
Fast delivery. High quality item. Nothing to complain about.
Translated reviews
A
Rating: 5 out of 5
I am perfectly satisfied with the search, suggestion, choice, packaging, delivery, and the magnificent product upon receipt. TRACLET lives up to the products it offers, it is perfectly organized... Again!
Translated reviews
A
Rating: 5 out of 5
Extremely fast
Product conforms
Very clear site.
Translated reviews
Product conforms
Very clear site.
A
Rating: 5 out of 5
Very good
Translated reviews