Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2021
Pretty cap in accordance with the photo and description. Package carefully prepared. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2021
Order without difficulty, speed of delivery, item meeting my request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2021
Pleasant and simple to find items and easy navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
In two days the package was already at home
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
Very good quality and fast delivery. One word: great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
Products conforming, high quality. Perfect packaging and fast shipping. Completely satisfied. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2021
Excellent service! Fast delivery by colissimo (48/72h)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2021
Fast delivery, I received advice over the phone when I wanted it. And I received my hat in less than 3 days. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2021
Everything is perfect. Fast delivery, product quality..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2021
User-friendly site, fast delivery, items conforming to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2021
Very efficient fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
Very good very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
Beautiful hat and good quality. Very easy ordering site. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2021
Fast service and very satisfactory product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
The order is perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2020
I received the hat more than three weeks after the order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
I ordered this on the 6th and it arrived on the 8th. The item was exactly what I ordered. Impeccable service, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2021
The site is clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2021
Quality product. Careful and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
I am completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
Serious, perfect and very beautiful product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
Order conforms to the description. Beautiful quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
Fast delivery. Items conforming
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
Very good products and quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
Smooth and clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Item conforms to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
Second purchase made at Traclet: impeccable service both times. Fast and clean shipping, nothing to complain about. Regarding the hat, no disappointment. Nice shape and especially very light (at least compared to my Stetson Elkader), so comfortable. Two downsides though: folding and shaping are not as simple as presented (worried about leaving creases), and the hat is a bit large (one size larger apparently). But maybe it's just my piece, and better that than too small. In any case, beautiful hat!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2021
Impossible to reach customer service by phone. Unable to pay with Paypal. Lack of information on the inner linings. 3 points to resolve. Fast delivery and good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2020
Nothing to report, the 2 caps = the best! fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
Very fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
Order received in 48 hours? Ordered product conforms and is of quality.
I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
An important phone contact to choose the item well. Very serious site. Very satisfied. Very good value for money. The item received meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2021
Easy and very well done navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
Fast delivery. No issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Easy access
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2021
Fast delivery but the package was very damaged and open; fortunately, the item was fine, but for the price paid, it is still disappointing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
Perfect. Good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
Good quality product, conforms to the description. Order received within 48 hours
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