English 
Français A
Rating: 5 out of 5
Navigation on the site super simple, delivery within 48h perfect packaging
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
very satisfied with the items and the delivery
Translated reviews
A
Rating: 5 out of 5
SUPER FAST AND EFFICIENT RESPONSE ON THE PHONE
Translated reviews
A
Rating: 5 out of 5
just a small issue with the paypal payment - I called - problem solved on the next order
Translated reviews
A
Rating: 5 out of 5
It's easy to navigate the site and the order tracking is perfect, what more can I say!
Translated reviews
A
Rating: 5 out of 5
very nice site, great choice of hats well done
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 1 out of 5
I ordered on October 11, 2020, and to this day I still have not received anything. One item out of two is awaiting restocking. I have no news. There were two weeks before delivery and I had accepted the delay. This is my 3rd order and it is the first time the delay is so long and especially that the payment for my order was made on the same day.
Translated reviews
Response from Chapellerie Traclet
Hello
please excuse us for this delivery delay.
We should send the order this week as our embroidery company had to close for a week due to covid.
The order has therefore taken a week longer.
Please excuse us for this inconvenience.
Thank you for your understanding.
Sincerely
Traclet
please excuse us for this delivery delay.
We should send the order this week as our embroidery company had to close for a week due to covid.
The order has therefore taken a week longer.
Please excuse us for this inconvenience.
Thank you for your understanding.
Sincerely
Traclet
A
Rating: 5 out of 5
Well-made site, quality products. Very happy with my purchase. I recommend this site during confinement, let's be supportive of small merchants
Translated reviews
A
Rating: 5 out of 5
Satisfied
Translated reviews
A
Rating: 5 out of 5
Order and delivery very fast. Hat conforms to the photo. Very happy with my purchase.
Translated reviews
A
Rating: 3 out of 5
Always problems with head size.... Another package to return at my expense!
Translated reviews
A
Rating: 5 out of 5
Neatly finished item, ultra fast shipping, thank you
Translated reviews
A
Rating: 5 out of 5
Nothing to complain about
Super, Thank you
Translated reviews
Super, Thank you
A
Rating: 5 out of 5
very good I am satisfied to have discovered your French site moreover!
Translated reviews
A
Rating: 5 out of 5
I had the pleasure of having good service and the care of an express delivery. Unfortunately, the cap is slightly too big for me. Like most caps, you can add a band of cork inside to reduce the circumference. This is not the case with this model!!
I won't be able to wear it.
Translated reviews
I won't be able to wear it.
A
Rating: 5 out of 5
Perfect.
Translated reviews
A
Rating: 5 out of 5
Perfect as usual and great product
Translated reviews
A
Rating: 5 out of 5
Exactly what I was looking for.
Translated reviews
A
Rating: 5 out of 5
Very nice piece. Arrived very late, but happy with the purchase.
Translated reviews
A
Rating: 5 out of 5
Easy navigation on the site and quick delivery. I am delighted with your service.
Translated reviews
A
Rating: 5 out of 5
Very nice hat, service and very fast delivery. Thank you
Translated reviews
A
Rating: 5 out of 5
very easy for orders
Translated reviews
A
Rating: 5 out of 5
Fast delivery
Translated reviews
A
Rating: 5 out of 5
Searching with all possible filters is very easy and pleasant. You can really see everything you were looking for, the models are really in huge quantities. Bravo for this possible choice
Translated reviews
A
Rating: 5 out of 5
no problem on the site, fast delivery and product fully compliant with the description and of good quality
Translated reviews
A
Rating: 5 out of 5
For logistics, no problem, from order to delivery. For the product, it is Art with a capital 'A', design, quality of textiles and finishes.
Translated reviews
A
Rating: 5 out of 5
Hello very fast, efficient. And the site is very easy to consult.
Translated reviews
A
Rating: 5 out of 5
Perfect set
Translated reviews
A
Rating: 5 out of 5
Clear and precise, good service
Translated reviews
A
Rating: 5 out of 5
Very happy with this online store, lots of choices, very good quality, very fast delivery.
Translated reviews
A
Rating: 5 out of 5
Just what I wanted
Translated reviews
A
Rating: 5 out of 5
Very good quality of materials, very fast delivery
Translated reviews
A
Rating: 5 out of 5
I recommend
Translated reviews
A
Rating: 5 out of 5
Second online purchase, I am very satisfied, the quality is present, both for the items and for the shipping service.
Translated reviews
A
Rating: 5 out of 5
Very nice quality product, satisfied with my purchase
Translated reviews
A
Rating: 5 out of 5
perfect, ultra fast delivery, package in perfect condition! great!
Translated reviews
A
Rating: 5 out of 5
good product and ultra fast delivery
Translated reviews
A
Rating: 5 out of 5
Perfect, Fast, Excellent... Thank you
Translated reviews
A
Rating: 5 out of 5
Easy, efficient, no problem with the order
Translated reviews