Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
We are a performance company and we are delighted with the quality of the products, excellent service. We recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
Choice, quality, and professionalism, what could be better?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
excellent fast delivery I recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/07/2020
I received a beret XV de France 'One size adjustable', I regret the quality of the product. After several tutorials and advice on the 'Adjustment' of the product, I was never able to make it fit my size, until the fabric tore near the shell. I do not recommend this kind of one-size product.
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Response from Chapellerie Traclet
Hello, for more than a century that we have been selling berets, we have never had a beret that cuts. We have already adjusted such berets for customers up to size 61 cm. What size do you wear? As indicated on our site, it must be done so that the wool expands and not the fabric all at once. In this case, an analysis of the beret will be requested from Laulhère, who is the specialist and manufacturer of the beret, in order to get their feedback. Finally, we are reachable from Monday to Tuesday from 9 AM to 12 PM and from 2 PM to 5 PM for any advice but also by email at [email protected]. Best regards, Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2020
fast shipping site to recommend thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Just right and exactly, like the photo. Customer Service, excellent.
Thank you very much to all!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Perfect. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
I love this site for the wide range of products; the prices are in line with the items offered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
A perfect site,,, I found a wide range of Docker hats and it was a great pleasure to receive my first order perfectly packaged. The item is of very nice quality and super pleasant to wear... I will return...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
Very good, I was able to get a refund for my purchase without any problem. The people
on the phone have always been very polite and pleasant. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Very good fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Very good all around!......Hats off!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
Hello
Very good serious site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/09/2020
Fortunately, my interlocutor on the phone was charming otherwise I wouldn't have ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
Fast delivery and product conforms to the order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/09/2020
We'll see when the order arrives
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
very very good Traclet hat shop to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Fast delivery and efficient customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Wide range. Excellent value for money.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
Item conforms to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
Fast delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/07/2020
well-made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
Fast delivery. Very nice hat conforms to the description. As usual!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2020
It was very very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
superb product, perfect delivery. Hats off, Traclet!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2020
Product delivered as ordered, ultra-fast shipping, choice of delivery (between pick-up point and others)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/09/2020
Well-designed site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
Order well processed. Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Clear site, responsive, well detailed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
72H for delivery following my bank transfer. Very reasonable delay. I didn't have to navigate long on the site, I found exactly what I wanted right away. It's true that I knew exactly what I wanted. Product delivered as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Merchant to recommend, super efficient. Product very well protected and compliant. I will definitely make other orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
The cap is very beautiful, nice finish and seems to be of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
Fast and kept informed about the progress of the delivery. Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
Very good, excellent quality service, trustworthy seller, I will buy again without hesitation, plus the product suits me perfectly, very good company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2020
Very fast shipping and product of very good quality
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