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Rating: 5 out of 5
everything very good
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Super happy with my purchase, very pretty hat, the price is justified.
I will reorder.
Responsive when we ask questions.
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I will reorder.
Responsive when we ask questions.
A
Rating: 5 out of 5
always well served, fast.
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A
Rating: 5 out of 5
Always very satisfied with the Traclet hat shop
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A
Rating: 5 out of 5
Very good site with a superb description of the products. Delivery time respected. Very well done packaging and excellent protection of the hats. Highly recommend.
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A
Rating: 5 out of 5
satisfied
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A
Rating: 5 out of 5
Nothing to complain about. Impeccable, careful shipping and received quickly.
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A
Rating: 5 out of 5
Very easy navigation. Online order very easy and very quick receipt of the product. Product conforms and of good quality. Perfect!
Perfect!
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Perfect!
A
Rating: 5 out of 5
Perfect transaction!
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A
Rating: 5 out of 5
Speed of delivery and product quality top-notch
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A
Rating: 5 out of 5
As usual, I easily found what I was looking for
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A
Rating: 5 out of 5
Perfect, I recommend Ets TRACLET, smooth navigation, order without issues, packaging and delivery top-notch
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A
Rating: 5 out of 5
The manufacturing is perfect with no defects. Thank you
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A
Rating: 5 out of 5
excellent communication!
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A
Rating: 5 out of 5
always as fast, and qualitatively impeccable
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A
Rating: 5 out of 5
very simple site navigation, varied and quality products, fast delivery I recommend
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Well-maintained website, fast shipping and good communication by email. Everything is perfect.
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A
Rating: 5 out of 5
Very nice discovery
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A
Rating: 5 out of 5
Very clear site, order shipped and delivered quickly. The order perfectly matches the description even in terms of size
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A
Rating: 5 out of 5
very good; careful service; I recommend
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A
Rating: 5 out of 5
Very nice product as indicated on the site. Very fast reception as well. I am very satisfied and I recommend this product and this site.
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A
Rating: 5 out of 5
Never disappointed by the orders
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Perfect! Very good, impeccable service, careful, attentive ...
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A
Rating: 5 out of 5
Quality product and in accordance with my request
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A
Rating: 5 out of 5
Very fast delivery, the hat perfectly meets my expectations as well as the description. Recommended!!
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A
Rating: 5 out of 5
Excellent! Bravo and thank you for preserving the French tradition of straw hats. I made this purchase for my farmer son, he is delighted
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A
Rating: 3 out of 5
I received the delivery but I am being asked to pay another 20.50 CHF to pick up the package. However, during my order, the shipping fee was already included in the price. Therefore, I still have not picked up the package before having an explanation. And if I have to pay this amount, I will directly return it and demand a refund.
Thank you in advance for your attention to this message.
Best regards.
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Thank you in advance for your attention to this message.
Best regards.
A
Rating: 3 out of 5
First order! No particular problem regarding the site BUT A BIG PROBLEM as soon as the item is not available, I only received information about a restocking issue AFTER I had placed, validated, and paid for the order! I did not appreciate at all this principle of not informing at the time of the order!
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A
Rating: 5 out of 5
Super professional and responsive. Hat received was too small, no problem to make an exchange
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A
Rating: 5 out of 5
Fast delivery. Quality product and well packaged. I will surely recommend other products.
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A
Rating: 5 out of 5
Clear site, easy access, consultation and easy choice of the item, item received perfectly packaged on the scheduled date, I highly recommend your services
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A
Rating: 5 out of 5
Secure site offering a wide range of all kinds of hats for men and women. Nice discovery!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good site for hats
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A
Rating: 5 out of 5
Very good purchase and arrives quite quickly. Thank you hat shop
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A
Rating: 5 out of 5
Very easy to follow
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A
Rating: 5 out of 5
An incredible choice of hats with many search criteria: TB. One downside: regularly, no way to return to the previous page after consulting the details of an item that caught my attention.
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