Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 06/03/2020 à 13h44 following a purchase from 24/02/2020

Serious site

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Acheteur Vérifié

Published on 06/03/2020 à 13h44 following a purchase from 27/02/2020

Very nice items of good quality, and ultra fast delivery

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Acheteur Vérifié

Published on 06/03/2020 à 13h18 following a purchase from 10/01/2020

Waited for the item for over 4 weeks and two phone calls

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Acheteur Vérifié

Published on 06/03/2020 à 13h17 following a purchase from 28/02/2020

Perfect

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Acheteur Vérifié

Published on 05/03/2020 à 15h35 following a purchase from 26/02/2020

perfect

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Acheteur Vérifié

Published on 05/03/2020 à 14h01 following a purchase from 26/02/2020

In line with our expectations.

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Acheteur Vérifié

Published on 05/03/2020 à 13h31 following a purchase from 26/02/2020

Satisfied in every way.

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Acheteur Vérifié

Published on 05/03/2020 à 13h19 following a purchase from 24/01/2020

Pleasant site.

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Acheteur Vérifié

Published on 05/03/2020 à 13h18 following a purchase from 26/02/2020

Good product.

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Acheteur Vérifié

Published on 05/03/2020 à 08h13 following a purchase from 25/02/2020

I highly recommend.

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Acheteur Vérifié

Published on 04/03/2020 à 18h46 following a purchase from 23/02/2020

Easy search for the right hat.

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Acheteur Vérifié

Published on 04/03/2020 à 17h47 following a purchase from 25/02/2020

Very professional and reliable service; fast delivery.

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Acheteur Vérifié

Published on 04/03/2020 à 17h30 following a purchase from 25/02/2020

Great site and the staff on the phone are available and attentive.

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Acheteur Vérifié

Published on 04/03/2020 à 15h30 following a purchase from 21/02/2020

Very good site.

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Acheteur Vérifié

Published on 04/03/2020 à 12h49 following a purchase from 25/02/2020

Very satisfied.

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Acheteur Vérifié

Published on 04/03/2020 à 12h21 following a purchase from 25/02/2020

Very good service, fast; product well presented.

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Acheteur Vérifié

Published on 03/03/2020 à 20h25 following a purchase from 24/02/2020

Everything was quick but sometimes difficult to access the next pages. You need to be a little patient and start over.

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Acheteur Vérifié

Published on 03/03/2020 à 18h43 following a purchase from 24/02/2020

Fast and hassle-free.

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Acheteur Vérifié

Published on 03/03/2020 à 18h00 following a purchase from 21/02/2020

Very good.

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Acheteur Vérifié

Published on 03/03/2020 à 15h37 following a purchase from 22/02/2020

PERFECT.

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Acheteur Vérifié

Published on 03/03/2020 à 13h11 following a purchase from 21/02/2020

Despite difficulties in validating an order on the site, the pickup by phone was successful with a very friendly welcome.

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Acheteur Vérifié

Published on 03/03/2020 à 11h30 following a purchase from 23/02/2020

NICE FOR DELIVERY AND QUALITY.

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Acheteur Vérifié

Published on 03/03/2020 à 11h02 following a purchase from 23/02/2020

Everything is very intuitive, nothing to say!

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Acheteur Vérifié

Published on 03/03/2020 à 08h16 following a purchase from 21/02/2020

Clear site, high quality product, perfect colissimo delivery.

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Acheteur Vérifié

Published on 02/03/2020 à 16h12 following a purchase from 22/02/2020

Hat TRACLET.

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Acheteur Vérifié

Published on 02/03/2020 à 15h25 following a purchase from 22/02/2020

It's just perfect and of quality.

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Acheteur Vérifié

Published on 02/03/2020 à 15h24 following a purchase from 22/02/2020

Very good!

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Acheteur Vérifié

Published on 02/03/2020 à 14h18 following a purchase from 22/02/2020

Product as described.

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Acheteur Vérifié

Published on 02/03/2020 à 13h35 following a purchase from 23/02/2020

Great.

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Acheteur Vérifié

Published on 02/03/2020 à 12h35 following a purchase from 21/02/2020

Order received very quickly. The berets are of good quality.

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Acheteur Vérifié

Published on 02/03/2020 à 12h34 following a purchase from 23/02/2020

Fast, as described. No issues.

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Acheteur Vérifié

Published on 02/03/2020 à 08h07 following a purchase from 20/02/2020

Very good mail order site, nice shop in Roannes.

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Acheteur Vérifié

Published on 01/03/2020 à 11h40 following a purchase from 25/01/2020

I had ordered this hat to give to a friend before he left on a trip, on the site, before buying it, I see that the delivery of the product is estimated between 1 and 2 weeks, so I take it, thinking I would be on time.
The hat was ordered on Saturday, January 25, I expected to receive it by Monday, February 10 at the latest. However, I had no news of my order until February 21, the day I was informed that the hat had been shipped, my friend had left more than a week ago.
I ended up receiving the package on February 25, more than 15 days after the maximum delivery window indicated on your site. Unbearable.

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Acheteur Vérifié

Published on 28/02/2020 à 19h09 following a purchase from 20/02/2020

Correct packaging. Fast delivery.

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Acheteur Vérifié

Published on 28/02/2020 à 13h57 following a purchase from 20/02/2020

As usual, at Traclet, it's perfect from A to Z.

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Acheteur Vérifié

Published on 28/02/2020 à 12h27 following a purchase from 03/02/2020

The product corresponds perfectly....nothing to say .....I will make other orders

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Acheteur Vérifié

Published on 28/02/2020 à 06h49 following a purchase from 24/11/2019

A lot of choices, practical and easy, fast delivery, I highly recommend

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Acheteur Vérifié

Published on 27/02/2020 à 15h45 following a purchase from 10/01/2020

The customer must be informed of the supply times! I was left without any news of my order for over a month! I was the one who called once to get information and who came back by email 15 days later!

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Acheteur Vérifié

Published on 27/02/2020 à 13h56 following a purchase from 19/02/2020

Very correct patterns and also a great product, THANK YOU. I recommend. René.

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Acheteur Vérifié

Published on 27/02/2020 à 13h49 following a purchase from 19/02/2020

Fast, careful and product in accordance with the description. I highly recommend any order made at Traclet!

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