Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2019
Everything is OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2019
Very nice item, fast and careful delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2019
Fast and compliant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Delivered on time. Very good packaging and very good and beautiful product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2019
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2019
I thought I was buying French, given the description and the price... it seems that it supports its industry, so I support it.
White beanie article. Seems to be of good quality and made in France.
Black beanie article. Too thick for its use, more of a winter beanie than a night one. And a big made in China label as a bonus. Stamped transfer by GB company...
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Response from Chapellerie Traclet
Hello
Yes, it's normal, the white beanie is made in France at 19 euros while the black beanie you chose is the model at 14 euros and made in China as indicated on the product sheet. It is of course possible to change it for the black color like the model received in white if you wish.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
Website to recommend!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2019
Double cotton, that's not true! Otherwise horrifically expensive for what it is. Goodbye.
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Response from Chapellerie Traclet
Hello
For the cap, this one is indicated with a cotton lining, did you want another lining or did we make a composition error?
We offer other brands than Stetson, we also have Bailey, Brixton, Kangol, Flechet and our brand Traclet
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2019
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2019
Very nice quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Very good customer service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2019
I find the prices high compared to the product but well it's specific... so it passes
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Response from Chapellerie Traclet
Hello
This model is handcrafted in France and it is not a classic product but specific. It requires certain skills that are very poorly mastered today.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Very satisfied, order received quickly, phone reception and impeccable advice. Nothing to say, keep it up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2019
Very well designed site with a lot of choices. Delivery and deadlines respected, reliable package tracking. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2019
Had no problems finding my cap even though I'm not a fan of this presentation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Products conform to our expectations. Fast and careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Extremely fast service, impeccable tracking!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Great suspenders, practical and sturdy, fast deliveries, I recommend this site and its proximity. P. B
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Great site and very good quality hat super!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Wide choice of products, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Beautiful chapka.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2019
Navigation, online advice and ordering without any problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Very good item!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2019
Fast delivery.
Conforms to the order.
Quality product and always great care taken with packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Perfect delivery, packaging and deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2019
The site is well made
You can easily find what you're looking for
Delivery on time
Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2019
Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2019
fast and perfect cap
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2019
Very satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Excellent, nothing else to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Very good - deadline respected -
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2019
Great responsiveness, a lot of choices, quality products and a customer service that really listens.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2019
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Good quality product and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Very good quality item, compliant with the order and sent very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Nothing to report…
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
See below
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