Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 25/09/2019 à 13h34 following a purchase from 17/09/2019

Serious site, fast and perfect

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Acheteur Vérifié

Published on 24/09/2019 à 20h07 following a purchase from 23/08/2019

Delivery as scheduled, very satisfied with the quality of the product that we knew during our trip to Canada.

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Acheteur Vérifié

Published on 24/09/2019 à 20h04 following a purchase from 17/09/2019

Impeccable services, quick and reliable response to information requests

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Acheteur Vérifié

Published on 24/09/2019 à 13h48 following a purchase from 17/09/2019

nothing to complain about perfect

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Acheteur Vérifié

Published on 24/09/2019 à 11h48 following a purchase from 14/09/2019

Lovely.

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Acheteur Vérifié

Published on 24/09/2019 à 00h27 following a purchase from 15/09/2019

It is good

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Acheteur Vérifié

Published on 23/09/2019 à 18h35 following a purchase from 14/09/2019

Everything went well!

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Acheteur Vérifié

Published on 23/09/2019 à 18h31 following a purchase from 14/09/2019

very satisfied, easy order and payment, fast delivery and moreover French product !!!!

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Acheteur Vérifié

Published on 23/09/2019 à 17h12 following a purchase from 06/07/2019

I am satisfied

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Acheteur Vérifié

Published on 23/09/2019 à 16h15 following a purchase from 14/09/2019

very good

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Acheteur Vérifié

Published on 23/09/2019 à 15h21 following a purchase from 14/09/2019

Beautiful hat

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Acheteur Vérifié

Published on 23/09/2019 à 14h14 following a purchase from 13/09/2019

very good

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Acheteur Vérifié

Published on 23/09/2019 à 13h43 following a purchase from 13/09/2019

Very good site, fast service, careful, I highly recommend. (This is my second order)

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Acheteur Vérifié

Published on 23/09/2019 à 13h41 following a purchase from 13/09/2019

satisfied for years so why change

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Acheteur Vérifié

Published on 23/09/2019 à 13h26 following a purchase from 13/09/2019

Great choice of headgear. Fast and signed shipping. Overall quality of the hairstyles excellent.

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Acheteur Vérifié

Published on 23/09/2019 à 12h59 following a purchase from 15/09/2019

EVERYTHING IS PERFECT

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Acheteur Vérifié

Published on 20/09/2019 à 18h24 following a purchase from 02/09/2019

Very good, serious, always available in case of inquiries about the items we want to order when in doubt.

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Acheteur Vérifié

Published on 20/09/2019 à 13h23 following a purchase from 13/09/2019

Very good

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Acheteur Vérifié

Published on 19/09/2019 à 17h35 following a purchase from 10/09/2019

Very satisfied

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Acheteur Vérifié

Published on 19/09/2019 à 15h13 following a purchase from 11/09/2019

Thank you

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Acheteur Vérifié

Published on 19/09/2019 à 10h55 following a purchase from 05/09/2019

Perfect, to recommend

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Acheteur Vérifié

Published on 19/09/2019 à 09h39 following a purchase from 06/09/2019

Very pleasant pre-sales service with advice over the phone before finalizing the order online.

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Acheteur Vérifié

Published on 18/09/2019 à 20h38 following a purchase from 10/09/2019

Easy and quick order. No problem.

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Acheteur Vérifié

Published on 18/09/2019 à 19h21 following a purchase from 10/09/2019

Very good very fast

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Acheteur Vérifié

Published on 18/09/2019 à 18h54 following a purchase from 14/08/2019

No problem navigating the site which offers a wide choice. I also contacted customer service about the delivery time and was well received and informed. The delivery was made to a relay without any issues.

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Acheteur Vérifié

Published on 18/09/2019 à 18h51 following a purchase from 09/09/2019

Very well designed site, easy navigation. Great choice of good quality items.

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Acheteur Vérifié

Published on 18/09/2019 à 18h39 following a purchase from 11/09/2019

Great

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Acheteur Vérifié

Published on 18/09/2019 à 17h54 following a purchase from 09/09/2019

Damaged package but no impact on the product

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Acheteur Vérifié

Published on 18/09/2019 à 17h41 following a purchase from 09/09/2019

very satisfied..

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Acheteur Vérifié

Published on 16/09/2019 à 20h54 following a purchase from 07/09/2019

A reliable site to recommend.

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Acheteur Vérifié

Published on 16/09/2019 à 20h25 following a purchase from 27/08/2019

Very serious company, delivery as announced without issues, responsive customer service. However, a small downside regarding navigation on the site: not easy unless you are experienced to make the 'compare' table appear. Otherwise, overall very satisfied with the products (well described, specific, and not easy to find elsewhere) and with the order in general.

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Acheteur Vérifié

Published on 16/09/2019 à 19h24 following a purchase from 08/09/2019

Easy navigation, timely delivery, beautiful product

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Acheteur Vérifié

Published on 16/09/2019 à 15h51 following a purchase from 04/09/2019

Product as described, careful packaging, delivery by colissimo: ok

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Acheteur Vérifié

Published on 16/09/2019 à 14h19 following a purchase from 06/09/2019

perfect packaging

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Acheteur Vérifié

Published on 13/09/2019 à 15h19 following a purchase from 05/09/2019

Product conforms to the order
Nothing to report

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Acheteur Vérifié

Published on 13/09/2019 à 13h39 following a purchase from 06/09/2019

I am very satisfied with my orders as this is my second and certainly not the last.

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Acheteur Vérifié

Published on 12/09/2019 à 19h36 following a purchase from 04/09/2019

Fast and beautiful caps

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Acheteur Vérifié

Published on 12/09/2019 à 13h28 following a purchase from 25/08/2019

Extra

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Acheteur Vérifié

Published on 11/09/2019 à 13h52 following a purchase from 22/08/2019

Very good site, easy and especially the product upon arrival totally meets my expectations!!

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Acheteur Vérifié

Published on 11/09/2019 à 13h43 following a purchase from 03/09/2019

Site rich in content and information, but facet search sometimes imprecise and return management on the previous page could be improved. Thank you for your beautiful products and your impeccable service.

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