Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/07/2019
Size issue. 2 orders for nothing.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2019
Not serious or distraction?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/07/2019
Good choice, good communication.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
Very attentive on the phone - great efficiency
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2019
Even better than the photo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
A priori I hate the internet
Here, I would say it's bearable…
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
pleasant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
large choice
competent and efficient service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
Good site and good products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
Very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
Very good quality service. Very fast order processing. Very good quality products. The site made me want to wear the hat with class and modernity.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
Serious company - fast - to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
Serious company - fast delivery - item as described - very beautiful and of good quality.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2019
very good. Real professionals.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
Fast shipping, careful packaging, item conforms to the detailed information on the website; I recommend and will recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
Quite a large choice
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
I am already a customer of Traclet hat shop and as always all services are worthy of all praise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
good quality/price ratio. very well packaged and well protected. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
a bit expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
The site is clear and pleasant
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/07/2019
A certain time between order and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2019
a completely dedicated service to satisfy the customer: courteous staff on the phone: rarely seen!!!!! excellent!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2019
As usual, Traclet offers a service of very high quality: always attentive to the customer to provide all the desired advice; particular care is taken in the realization of the package, which is shipped in record time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2019
good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
Easy and reliable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
Hat completely conforms to the description, delighted with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
site that offers a complete range of hats, easy to navigate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
headband Lou, product well presented on the site, perfectly matching my expectations, delivery within the chosen timeframes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Clear, easy to use, good visuals on the products and secure.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Lots of choices on the site. Hat received corresponds exactly to the description. Very beautiful hat at a very nice price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Product conforms and speed of order processing
Only downside: high price of the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
Delivery made within the deadline, quality hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
Speed, product conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
It's perfect and thank you for the advice during my call.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/05/2019
Very long delay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
Well done, user-friendly and intuitive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
A very clear site for sizes etc....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2019
in the process of changing the order, had to deal with customer service for advice: it is excellent, a gentleman answered me, very knowledgeable about his products, very cordial. Thank you
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