Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2019
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2019
We are kept informed of everything that is happening, it is very good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/04/2019
Ok I easily found the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2019
A wide choice for all styles and tastes with detailed explanations. A fast shipment at a reasonable price. A French store, we know who we are buying from.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2019
Stetson hat as requested
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2019
perfect, large choice and always impeccable shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2019
always satisfied with the service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/04/2019
With the help of God,
I paid a commission to find it in a parcel relay.
And I was told that the package is at the post office, that does not suit me at all.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2019
VERY GOOD. IMPECCABLE SERVICE.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2019
nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
Clear and easy site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2019
Well identified
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2019
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2019
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2019
The site is clear and well detailed. The item I purchased was delivered quickly in a shorter time than announced. It matches the description perfectly. I am very satisfied. I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2019
Super quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2019
faithful to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2019
Clear and varied products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2019
clear site, easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2019
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/03/2019
good range of products but navigation on the customer account is not easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
hats conforming to the order, in very good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2019
reason to trust
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2019
Great selection and excellent advice!! I recommend!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2019
A lot of product choices. Pleasant site to browse.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2019
Excellent products and speed of delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2019
The hat is quite large, take a smaller size but it is very pleasant to wear, it has a crazy class. I am extremely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2019
PERFECT!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2019
Serious, efficient, fast, quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2019
Thank you for thinking of putting a video online about assembling the hat boxes because without it I would have gotten my brushes tangled!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2019
Very satisfying. Choice, right size, delivery times, return service, everything is very good. I recommend!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
Very good site, easy purchases
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2019
Order delivered very quickly in a carefully prepared package. This is my third order on this site and I am still very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2019
A lot of choices and relevant and detailed comments.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2019
Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2019
super company, with quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2019
many brands and models
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2019
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
listening on the phone, friendly, top-notch regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2019
Excellent
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