Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2019
Serious company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2019
Good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Good quality and fast service, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2019
Hello TRACLET
Excellent service, phone reception, sales, delivery
finally everything
HAT to the team
I am and I remain a loyal customer
A thousand THANKS for everything
You are WONDERFUL
Mr BIGBLUNTEFX
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2019
Very professional site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2019
Order processed quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2019
Compliant, fast and efficient, careful packaging: impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2019
to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2019
Very good. Easy and well documented.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2019
return of a hat that was too big without any problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2019
Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2019
Beautiful hat
A little more delivery time than expected!
Very responsive customer service
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2019
Stunning
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2019
Very good site, beautiful products, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2019
well constructed site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2019
Satisfied! Fast and efficient delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2019
within the delivery times, product compliant, however 1 year wait to be able to order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2019
Very good as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2019
Top notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2019
Perfect. Very clear and very easy to use site. Many quality products offered.
STETSON hats magnificent and impeccable as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2019
Many choices, excellent quality, fast delivery, perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2019
Excellent quality Sherlock Holmes hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2019
Very fast shipment of the order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2019
Many choices, and products that can only be found with you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2019
Very good, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
Very extensive range of models. Models very well presented.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Everything is fine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
Very good site. Meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2019
Very good, nothing to complain about. Meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
Quality hat 5 (classy)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Happy with my purchase, corresponds to the quality I was looking for, I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2019
Order arrived as expected and very quickly. Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2019
Remarkable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
I recommend it here in Switzerland.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2019
Received within a reasonable time, product as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2019
Wide selection of quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2019
Clear and easy-to-use site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
Fast and good products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/02/2019
Delivery time announced 2 to 3 weeks. After 1 month of waiting, we had to call for the shipment of our item to be initiated. Address to avoid if you are in a hurry
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Response from Chapellerie Traclet
Hello
Please excuse us for this additional delay of one week.
It is not because you called us that the shipment was triggered.
Tilley had a delay in its delivery due to the upcoming summer season.
We hope that the hat will satisfy you.
Best regards
Traclet
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