Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 05/02/2019 à 17h52 following a purchase from 28/01/2019

A huge choice of models, fast and careful delivery!

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Acheteur Vérifié

Published on 05/02/2019 à 17h52 following a purchase from 28/01/2019

An enormous choice of models, fast and careful delivery!

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Acheteur Vérifié

Published on 05/02/2019 à 17h41 following a purchase from 25/01/2019

I am delighted with my purchase (a Napoleon bicorne).
The quality of this hat is impressive and has nothing to do with cheap costumes.
The item corresponds perfectly to the collective imagination.
The contact with the Traclet hat shop (phone or email) works wonderfully (I live in Belgium).
And, icing on the cake, the TRACLET hat shop accepted, at no extra cost, to adjust the size of the hat so that it could bring joy to a 6-year-old child

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Acheteur Vérifié

Published on 05/02/2019 à 16h56 following a purchase from 28/01/2019

Effective and pleasant

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Acheteur Vérifié

Published on 05/02/2019 à 16h13 following a purchase from 27/01/2019

Very good

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Acheteur Vérifié

Published on 05/02/2019 à 15h28 following a purchase from 28/01/2019

everything is ok

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Acheteur Vérifié

Published on 05/02/2019 à 14h05 following a purchase from 28/01/2019

didn't know, but serious

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Acheteur Vérifié

Published on 05/02/2019 à 14h01 following a purchase from 28/01/2019

Very wide variety of choices, suppliers. Excellent quality. Very good value for money. Very fast delivery, perfect packaging.

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Acheteur Vérifié

Published on 05/02/2019 à 13h06 following a purchase from 28/01/2019

Very fast in good condition thank you

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Acheteur Vérifié

Published on 05/02/2019 à 12h39 following a purchase from 27/01/2019

Varied choice, good quality

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Acheteur Vérifié

Published on 05/02/2019 à 12h35 following a purchase from 29/01/2019

Internet

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Acheteur Vérifié

Published on 05/02/2019 à 09h58 following a purchase from 27/01/2019

Fast delivery and compliant product: perfect!

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Acheteur Vérifié

Published on 04/02/2019 à 20h28 following a purchase from 26/01/2019

OKOK

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Acheteur Vérifié

Published on 04/02/2019 à 18h45 following a purchase from 26/01/2019

NICE MODEL TO SEE IN USE TOP COLOR

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Acheteur Vérifié

Published on 04/02/2019 à 18h15 following a purchase from 26/01/2019

very fast, excellent choice.
Only complaint, there should be better photos on a mannequin to get a better idea.
but that's nitpicking

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Acheteur Vérifié

Published on 04/02/2019 à 17h38 following a purchase from 27/01/2019

Very good

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Acheteur Vérifié

Published on 04/02/2019 à 14h19 following a purchase from 26/01/2019

Fast serious company, thank you

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Acheteur Vérifié

Published on 04/02/2019 à 13h36 following a purchase from 26/01/2019

Very nice cap.

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Acheteur Vérifié

Published on 04/02/2019 à 13h21 following a purchase from 27/01/2019

Great site, very serious

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Acheteur Vérifié

Published on 04/02/2019 à 13h15 following a purchase from 26/01/2019

Very serious

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Acheteur Vérifié

Published on 04/02/2019 à 13h04 following a purchase from 26/01/2019

There is choice but it is a pity that many items are out of stock. This is exactly the hat I was looking for. I regret the lack of promotions, especially during the sales month, as I find the prices quite high.

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Acheteur Vérifié

Published on 04/02/2019 à 13h00 following a purchase from 27/01/2019

Fluid and friendly

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Acheteur Vérifié

Published on 04/02/2019 à 12h54 following a purchase from 26/01/2019

VERY GOOD

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Acheteur Vérifié

Published on 04/02/2019 à 12h36 following a purchase from 26/01/2019

Quality item as per order... fast delivery...

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Acheteur Vérifié

Published on 04/02/2019 à 12h32 following a purchase from 25/01/2019

Quality service, no complaints to make.

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Acheteur Vérifié

Published on 04/02/2019 à 12h29 following a purchase from 26/01/2019

I find what I am looking for. Very good.

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Acheteur Vérifié

Published on 04/02/2019 à 12h26 following a purchase from 26/01/2019

Perfect
Even better than expected

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Acheteur Vérifié

Published on 03/02/2019 à 23h09 following a purchase from 15/01/2019

Delivery is zero

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Response from Chapellerie Traclet Published on 04/02/2019

Hello, the order was placed on January 15 and sent the same day, here is the package tracking.
Shipped Hanae TRACLET 15/01/2019 13:27:42
In delivery Sébastien TRACLET 15/01/2019 09:54:53
Payment accepted 15/01/2019 00:03:02
Then, following the exchange request, it has already been sent back from our place.
Best regards
Traclet

Acheteur Vérifié

Published on 03/02/2019 à 13h15 following a purchase from 18/12/2018

Thank you

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Acheteur Vérifié

Published on 02/02/2019 à 18h20 following a purchase from 24/11/2018

Serious
Well-made product

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Acheteur Vérifié

Published on 01/02/2019 à 21h22 following a purchase from 22/01/2019

Perfect. I am happy with my cap. The product meets my expectations. Very good handling of the return for size exchange.

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Acheteur Vérifié

Published on 01/02/2019 à 19h16 following a purchase from 24/01/2019

Clear site. Very precise description of the items.

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Acheteur Vérifié

Published on 01/02/2019 à 17h20 following a purchase from 20/01/2019

My reference site for headwear.

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Acheteur Vérifié

Published on 01/02/2019 à 16h13 following a purchase from 24/01/2019

Delighted with this first order

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Acheteur Vérifié

Published on 01/02/2019 à 15h04 following a purchase from 25/01/2019

Very good

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Acheteur Vérifié

Published on 01/02/2019 à 14h43 following a purchase from 24/01/2019

The site is well built

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Acheteur Vérifié

Published on 01/02/2019 à 12h53 following a purchase from 24/01/2019

Trustworthy site No problem

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Acheteur Vérifié

Published on 01/02/2019 à 12h30 following a purchase from 24/01/2019

I have never had any issues with the ordered items. The quality and prices are on point.

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Acheteur Vérifié

Published on 31/01/2019 à 21h38 following a purchase from 23/01/2019

Product meets my expectations. Good product description on the site. Quality is there.

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Acheteur Vérifié

Published on 31/01/2019 à 20h27 following a purchase from 19/01/2019

Good quality and nice model for collection and accompanying friends on their boat in Spain, see previous order...!!!

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