Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 04/01/2019 à 17h28 following a purchase from 28/12/2018

Very large selection. Correct prices

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Acheteur Vérifié

Published on 04/01/2019 à 17h24 following a purchase from 27/12/2018

Very good.

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Acheteur Vérifié

Published on 04/01/2019 à 14h57 following a purchase from 24/12/2018

Very clear site
Following a size error in my order, I only had to return the item to get another one in the right size.

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Acheteur Vérifié

Published on 04/01/2019 à 14h39 following a purchase from 27/12/2018

Very good quality, perfect packaging and especially timely delivery, everything was perfect.

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Acheteur Vérifié

Published on 04/01/2019 à 13h05 following a purchase from 27/12/2018

Perfect berets, exemplary customer service

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Acheteur Vérifié

Published on 04/01/2019 à 12h35 following a purchase from 27/12/2018

thank you

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Acheteur Vérifié

Published on 04/01/2019 à 09h52 following a purchase from 21/12/2018

Very serious

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Acheteur Vérifié

Published on 03/01/2019 à 18h32 following a purchase from 20/12/2018

Well done, readable and good quality/price ratio

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Acheteur Vérifié

Published on 03/01/2019 à 11h22 following a purchase from 22/12/2018

Very good quick and careful order! Bravo! Best wishes to the team

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Acheteur Vérifié

Published on 03/01/2019 à 10h05 following a purchase from 12/12/2018

serious

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Acheteur Vérifié

Published on 02/01/2019 à 21h15 following a purchase from 14/12/2018

Perfect transaction

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Acheteur Vérifié

Published on 02/01/2019 à 20h07 following a purchase from 24/12/2018

Very well stocked

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Acheteur Vérifié

Published on 02/01/2019 à 19h30 following a purchase from 25/12/2018

well-made site and easy to access

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Acheteur Vérifié

Published on 02/01/2019 à 19h08 following a purchase from 20/12/2018

Useful if looking for a headwear. But without the charm of visiting a store and discussing with the hat maker.

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Acheteur Vérifié

Published on 02/01/2019 à 16h26 following a purchase from 25/12/2018

conforms to my expectations and within the deadlines

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Acheteur Vérifié

Published on 02/01/2019 à 16h19 following a purchase from 24/12/2018

excellent

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Acheteur Vérifié

Published on 02/01/2019 à 14h20 following a purchase from 24/12/2018

Practical

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Acheteur Vérifié

Published on 02/01/2019 à 13h00 following a purchase from 25/12/2018

Large choice and very clear product information

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Acheteur Vérifié

Published on 02/01/2019 à 12h44 following a purchase from 25/12/2018

always well served

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Acheteur Vérifié

Published on 02/01/2019 à 12h31 following a purchase from 24/12/2018

Perfect

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Acheteur Vérifié

Published on 02/01/2019 à 11h50 following a purchase from 14/12/2018

The order was processed very quickly

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Acheteur Vérifié

Published on 02/01/2019 à 08h53 following a purchase from 22/12/2018

always perfect order and delivery

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Acheteur Vérifié

Published on 01/01/2019 à 15h52 following a purchase from 10/12/2018

Deadline not respected, delivery location not respected, and it was not the ordered item.

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Response from Chapellerie Traclet Published on 02/01/2019

Hello, please excuse us if we made a mistake.
Thank you for sending us an email at [email protected] so we can send you the correct product.
Best regards
Traclet

Acheteur Vérifié

Published on 31/12/2018 à 21h16 following a purchase from 22/12/2018

They arrived with TNT, very fast shipping! Then both were superbly beautiful!

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Acheteur Vérifié

Published on 31/12/2018 à 21h15 following a purchase from 22/12/2018

perfect nothing to say

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Acheteur Vérifié

Published on 31/12/2018 à 19h27 following a purchase from 22/12/2018

very good

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Acheteur Vérifié

Published on 31/12/2018 à 18h49 following a purchase from 22/12/2018

Very good, large choice. Very professional services and shipping.

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Acheteur Vérifié

Published on 31/12/2018 à 16h59 following a purchase from 23/12/2018

always satisfied

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Acheteur Vérifié

Published on 31/12/2018 à 16h44 following a purchase from 23/12/2018

fast shipping

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Acheteur Vérifié

Published on 31/12/2018 à 15h41 following a purchase from 22/12/2018

Very convenient.

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Acheteur Vérifié

Published on 31/12/2018 à 15h35 following a purchase from 23/12/2018

serious fast competent

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Acheteur Vérifié

Published on 31/12/2018 à 13h58 following a purchase from 17/12/2018

Comprehensive and very clear website. Perfect product and service. Thank you very much.

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Acheteur Vérifié

Published on 31/12/2018 à 13h48 following a purchase from 16/12/2018

I ordered three hats, they arrived on time with TNT. All very beautiful and as per the photo.

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Acheteur Vérifié

Published on 31/12/2018 à 12h41 following a purchase from 21/12/2018

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Acheteur Vérifié

Published on 30/12/2018 à 10h04 following a purchase from 20/12/2018

Good but lacks some additional filters to search for a product among all these numerous items.

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Acheteur Vérifié

Published on 29/12/2018 à 21h57 following a purchase from 08/12/2018

Great

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Acheteur Vérifié

Published on 29/12/2018 à 21h29 following a purchase from 18/12/2018

Pleasant site to browse

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Acheteur Vérifié

Published on 29/12/2018 à 18h32 following a purchase from 21/12/2018

Very fast and efficient service

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Acheteur Vérifié

Published on 29/12/2018 à 16h04 following a purchase from 21/12/2018

Very serious site. The ordered and received items were of great quality (like those received in previous years)

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Acheteur Vérifié

Published on 29/12/2018 à 11h07 following a purchase from 21/12/2018

Product conforms to the description, delivery time respected, in short, all good, a sales site to recommend without moderation.

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