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Rating: 3 out of 5
Very good site
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3 and 5 stars
Reset filtersB
Rating: 5 out of 5
Very nice product
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J
Rating: 5 out of 5
Extremely fast delivery. Perfect packaging.
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F
Rating: 5 out of 5
Very fast delivery. Beautiful quality hat and very practical when it's windy and cold. Red color that can be seen from afar.
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S
Rating: 5 out of 5
Thank you for this hat, which I quickly put on. It fits me perfectly for the winter season. The fact that it is adjustable makes it easy to fit to my head size.
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B
Rating: 5 out of 5
Serious and efficient work, as usual!
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L
Rating: 5 out of 5
Satisfied
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D
Rating: 5 out of 5
To recommend. Everything is perfect, from the order to the delivery.
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S
Rating: 5 out of 5
Delighted with my hat, perfect beret, impeccable packaging and very fast delivery
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P
Rating: 5 out of 5
No problems
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J
Rating: 5 out of 5
Super in line with my expectations
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V
Rating: 5 out of 5
Happy to have found the sought-after product, wish it to be shipped quickly despite the Christmas period, thank you
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A
Rating: 5 out of 5
Good site with a satisfactory choice and fair prices. Very fast delivery
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C
Rating: 5 out of 5
Delivery ok, good quality. Thank you
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O
Rating: 5 out of 5
Good, easy to use
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F
Rating: 5 out of 5
Product ok, fast delivery.
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F
Rating: 5 out of 5
Quality hat at a fair price. The slippers are very pretty and comfortable.
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C
Rating: 5 out of 5
Navigation on the site is very simple. Fast delivery. Very satisfactory item.
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K
Rating: 5 out of 5
Simple and very fast.
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P
Rating: 3 out of 5
Orders and exchanges made without difficulty. One problem: the inability to know the availability date of the ordered or to-be-ordered products and therefore their delivery times.
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J
Rating: 3 out of 5
Products conform
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J
Rating: 5 out of 5
Quick service and delivery all the way to Manchester UK
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B
Rating: 5 out of 5
Everything is quite clear on the site and the delivery is top-notch
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B
Rating: 5 out of 5
Satisfied
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G
Rating: 5 out of 5
Very fast and compliant.
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I
Rating: 5 out of 5
Very very good
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C
Rating: 5 out of 5
It's fast. The packaging is neat. No problem.
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X
Rating: 5 out of 5
-
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R
Rating: 1 out of 5
Fast delivery.
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Response from Chapellerie Traclet
Hello,
Thank you for taking the time to share your opinion. We regret to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would like to know more about the points to improve. Please do not hesitate to contact us to discuss this matter.
Best regards.
The Traclet Hat Team
Thank you for taking the time to share your opinion. We regret to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would like to know more about the points to improve. Please do not hesitate to contact us to discuss this matter.
Best regards.
The Traclet Hat Team
M
Rating: 5 out of 5
A lot of choices. Fast delivery. Easy to consult site.
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P
Rating: 5 out of 5
Traclet is top for the immense choice of hats. Well received my order of a fedora hat made in Italy. Good packaging, fast shipping, very beautiful hat, elegant, perfect and unbeatable price.
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M
Rating: 5 out of 5
Successful delivery; order of 2 hats, a planned delay due to waiting for availability.
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M
Rating: 5 out of 5
Well delivered to home. The hat is in line with what I imagined. Thank you
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J
Rating: 5 out of 5
No problem.
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S
Rating: 5 out of 5
Product conforms. Suitable packaging. Deadline perfectly met.
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P
Rating: 5 out of 5
The item corresponds exactly to what was mentioned on the site. The order was shipped faster than expected.
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C
Rating: 5 out of 5
Extremely satisfied with my purchase as well as the delivery time, a big thank you
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B
Rating: 5 out of 5
2 days to receive a very good quality hat. Bravo
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J
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Very satisfied with the site, the respect of the order, the ease of returning a product
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