Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Nathalie C.
Rating: 5 out of 5
following a purchase from 28/11/2025
Fast and careful shipping. Thank you very much
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Pierre R.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very good purchase.
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Christian A.
Rating: 5 out of 5
following a purchase from 11/12/2025
I will give it when I see the straps on a pair of pants
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Gerard B.
Rating: 5 out of 5
following a purchase from 09/12/2025
Order received on time. Product that perfectly matches our search. We are very satisfied.
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Lovro Č.
Rating: 5 out of 5
following a purchase from 01/12/2025
Excellent quality and fast delivery!
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Gerard D.
Rating: 5 out of 5
following a purchase from 09/12/2025
A site offering a wide variety of hats, caps, etc. The products are well highlighted by precise comments. Satisfactory ergonomics and clear labels.
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Andre M.
Rating: 5 out of 5
following a purchase from 20/11/2025
Beautiful merchandise, impeccable quality
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Catherine D.
Rating: 3 out of 5
following a purchase from 12/11/2025
the packaging is a bit light the cap arrived all flat
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Xavier M.
Rating: 5 out of 5
following a purchase from 10/12/2025
The quality of the product is very good but I made a mistake in the size and it is way too big (I ordered size 61 when 58 would have sufficed). I would like to exchange and for this purpose I think I will return my order to you.
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Daniel J.
Rating: 5 out of 5
following a purchase from 10/12/2025
Everything went perfectly: choice, shipping, and quick reception with good communication.
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Rose-Marie B.
Rating: 5 out of 5
following a purchase from 07/12/2025
48-hour shipping respected
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Jean Pierre G.
Rating: 5 out of 5
following a purchase from 09/12/2025
Fast delivery.
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Josiane F.
Rating: 5 out of 5
following a purchase from 12/11/2025
Beautiful quality hats, very satisfied. Yes, I will recommend for myself and as gifts!
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Jean-Pierre B.
Rating: 5 out of 5
following a purchase from 11/12/2025
Delivery time respected and quality of the item
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Jean Louis G.
Rating: 5 out of 5
following a purchase from 10/12/2025
Pleasant navigation on the site. Order and delivery top-notch.
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Thomas D.
Rating: 5 out of 5
following a purchase from 08/12/2025
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Rolandeleonie C.
Rating: 5 out of 5
following a purchase from 10/12/2025
Very happy with my purchase, fast delivery and superb quality.
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Béatrice R.
Rating: 5 out of 5
following a purchase from 11/12/2025
I haven't picked up my order yet
Subject to availability
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Jean-Pierre C.
Rating: 5 out of 5
following a purchase from 08/12/2025
Good evening. Really nothing to say everything was very good
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Annik M.
Rating: 5 out of 5
following a purchase from 09/12/2025
thank you very much! very good serious company
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Richard R.
Rating: 5 out of 5
following a purchase from 07/12/2025
Perfect, thank you
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Pierre G.
Rating: 5 out of 5
following a purchase from 09/12/2025
Perfect
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Cyprien V.
Rating: 5 out of 5
following a purchase from 10/12/2025
Very nice hat, quality is there.
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Lionel B.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good value for money
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Marc S.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very good, impeccable service, careful and attentive. I recommend!
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Sylvie R.
Rating: 5 out of 5
following a purchase from 04/12/2025
Good process throughout the order
I am very satisfied and delighted
Thank you
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Ludovic K.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good
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Jocelyne T.
Rating: 5 out of 5
following a purchase from 06/12/2025
Easy navigation on the site. Fast delivery. Magnificent items, excellent quality and beautiful finishes
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Jean-Philippe D.
Rating: 5 out of 5
following a purchase from 03/12/2025
Quality of service, respect for deadlines, diligence, quality of the finished product. Everything is there! Bravo
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Gisele Et Fabienne R.
Rating: 5 out of 5
following a purchase from 29/11/2025
A site that offers "everything for the head" multi-brands, multi-colors, at all prices. Fast delivery, gift pouch, I recommend.
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Jean-Jacques L.
Rating: 5 out of 5
following a purchase from 08/12/2025
item corresponding to the request delivered on time.....
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Vincent L.
Rating: 5 out of 5
following a purchase from 30/11/2025
Nice purchase and beautiful quality.
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Muriel L.
Rating: 5 out of 5
following a purchase from 08/12/2025
Very easy to use site
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Luc B.
Rating: 5 out of 5
following a purchase from 08/12/2025
Very good, high quality product, exchange for size without problem
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Claude M.
Rating: 5 out of 5
following a purchase from 08/12/2025
Nice assortment of headgear!
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Christelle T.
Rating: 5 out of 5
following a purchase from 17/11/2025
Very beautiful products.
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Jean-Philippe P.
Rating: 5 out of 5
following a purchase from 28/11/2025
Wide choice of quality products
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Françoise L.
Rating: 5 out of 5
following a purchase from 08/12/2025
It's exactly what I wanted perfect
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Nadège M.
Rating: 5 out of 5
following a purchase from 08/12/2025
Very fast delivery, good packaging
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Jean-Marie B.
Rating: 5 out of 5
following a purchase from 07/12/2025
Nothing to report, the service and quality are there!
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