Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2018
Perfect order processing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2018
It’s a serious site that respects deadlines.
I am pleasantly surprised. Really great.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/04/2018
I ordered feathers for my hat and they were sent in a simple envelope without protection, which means that one out of two is damaged, I am quite disappointed!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2018
Serious and reliable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2018
Wide choice, speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2018
Always on top, choice of quality and price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2018
This is not my first order. Delivery and service always impeccable. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2018
Very good as usual, well packaged and good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2018
not very smooth navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2018
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2018
Very good value for money, I like it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2018
meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2018
A bit expensive. But very good in terms of product and delivery time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2018
Very good site - Fabulous choice of hats
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2018
very serious, fast delivery and perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2018
Hello
Site welcome, variety and choice of products, ease of ordering, delivery time ..... Overall very satisfactory.
Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2018
Simply excellent...nothing more to say !!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2018
Everything is perfect !
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2018
The speed of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2018
Very accessible and I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2018
Nothing to say, both on the communication from the order taking to the quality of the packaging of the parcel and the product itself. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2018
It's okay, fast delivery and happy with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2018
Perfect. Very fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2018
I have already given my opinion following your questionnaire. ...This is the second one I receive.
Everything is perfect between the order and the delivery...Only small downside...I had ordered size 58 ...and I received size 57....But I keep this size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2018
Just excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2018
Delivery time and packaging impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2018
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2018
Very complete, easy to search.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2018
Sent very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2018
very rich site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2018
Sale of high-end hats
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2018
Friendly and well organized.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2018
Very good site and especially very honest. Everything is respected. I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2018
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2018
Superb
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2018
very well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2018
perfect, order shipped quickly, received quickly ...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/04/2018
The site offers to provide an email address to be informed of restocking in sizes... But don’t waste your time filling in this field because you will never be informed!!!
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Response from Chapellerie Traclet
Hello
We are sorry that the reversible Banks - Brixton Bob has not been restocked but we are unfortunately dependent on the manufacturer and we cannot offer an item if the brand no longer has it for now.
It is true that restocking can take several months or completely stop without information from the manufacturer and we are very sorry.
If you have specific requests, you can send us an email directly because a request on the product does not necessarily reach us.
Best regards
Traclet
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