Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2018
Perfect all around: speed, compliance
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2018
Fast delivery. Hats well packaged. This is my first order and I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2018
Great variety of hats, definitely check it out before buying anything
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2018
Pleasant site; however, it is annoying to lose track of the catalog when clicking on a specific item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2018
Very large selection and a site where navigation is very easy; very successful filtering options, lots of advice on maintenance and description of hats, very practical advice videos.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2018
Very good. It is very functional and elegant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2018
item conforms to the description, fast shipping and the item was well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2018
Good site easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Very good, fast shipping,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2018
Very nice. Good quality hat. Fast and careful delivery. The Taclet house is reliable. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2018
The quality meets my expectations, the deadline is respected, the price is correct, well done and thank you, Jacques ESN
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
You are great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
Very good site, serious and delivered quickly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/03/2018
delivery of a blue hat instead of a gray one
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Response from Chapellerie Traclet
hello
there must be an error in the comment because the hat is made of raffia straw with a blue ribbon.
This information is even more indicated on the product sheet and a photo of the gros grain clearly shows the blue color
The hat has a large gros grain tied on the side, in sky blue with fine orange, blue, beige, and red stripes, which perfectly match the natural straw color of the hat.
https://www.chapellerie-traclet.com/fr/chapeau-paille-stetson/6412-chapeau-traveller-atlanta-smith-paille-raffia-stetson.html
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
To recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2018
Very professional, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
I am super happy with my item; everything is just as I wanted, the quality, the color, the shape, in a word I would recommend your house to friends. The shipment was very fast but the cardboard box arrived very damaged, the beret, however, was in good condition..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Products for all budgets. And explanations about size, shipping, and returns are very clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
N/A
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Very good, I will not hesitate to recommend a hat from them
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
Excellent online store. Highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Very good site. Order arrived in record time, the very next day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2018
Of very good quality. Very clear in the advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
10 out of 10
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2018
Excellent value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2018
I am an American customer. At first, there was a little confusion about the size (the English translation of the website gives adult dimensions for the child's hat) but Chappellerie Traclet helped me fix it right away. My hat arrived in the United States in about a month. Perfect condition and exactly what I wanted. I would recommend this company and their Provençal hat. It looks like the Santon hat from Jacquemus perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2018
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2018
Fast and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
Very large selection / Fast delivery / Very flexible sales conditions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2018
Very good quality, highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2018
Great selection of quality hats of all shapes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2018
Fast delivery. Hat well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2018
Very fast delivery. Item well packaged. Description given on the site matches the product received.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2018
disappointed with the product
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Response from Chapellerie Traclet
hello
what issues did you encounter with this product?
We also offer other models of night caps
https://www.chapellerie-traclet.com/fr/824-bonne-de-nuit
It is of course possible to change it
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