Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 17/05/2017 à 13h51 following a purchase from 08/05/2017

It's not very convincing in the hat

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Acheteur Vérifié

Published on 17/05/2017 à 13h36 following a purchase from 09/05/2017

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 17/05/2017 à 13h23 following a purchase from 07/05/2017

Perfect

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Acheteur Vérifié

Published on 17/05/2017 à 13h16 following a purchase from 05/05/2017

fast and careful shipping, I recommend!

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Acheteur Vérifié

Published on 17/05/2017 à 12h54 following a purchase from 07/05/2017

to recommend

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Acheteur Vérifié

Published on 15/05/2017 à 09h42 following a purchase from 12/04/2017

Initial communication about the progress of the order was quite long... Completely correct afterwards...

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Response from Chapellerie Traclet Published on 17/05/2017

Hello
Sorry but the beret is indeed in brown color (For us, the Traclet hat shop and for the Torpedo house) the delivered model is not in black leather.
It's true that it's dark but if you put it next to a black fabric you will see that it is indeed brown.
Best regards
Traclet

Acheteur Vérifié

Published on 13/05/2017 à 14h15 following a purchase from 04/05/2017

this product deserves a very good rating 9

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Acheteur Vérifié

Published on 13/05/2017 à 13h29 following a purchase from 04/05/2017

Very nice selection of hats of all kinds and good quality

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Acheteur Vérifié

Published on 13/05/2017 à 13h25 following a purchase from 04/05/2017

great

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Acheteur Vérifié

Published on 13/05/2017 à 08h06 following a purchase from 04/05/2017

A must-visit site for anyone looking for a quality hat and fast, quality delivery service. To be consumed without moderation!

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Acheteur Vérifié

Published on 13/05/2017 à 07h27 following a purchase from 03/05/2017

Very good site

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Acheteur Vérifié

Published on 12/05/2017 à 22h49 following a purchase from 03/05/2017

I am very satisfied

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Acheteur Vérifié

Published on 12/05/2017 à 21h29 following a purchase from 29/04/2017

Very good no problem.

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Acheteur Vérifié

Published on 12/05/2017 à 18h33 following a purchase from 04/05/2017

Very good

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Acheteur Vérifié

Published on 12/05/2017 à 14h10 following a purchase from 04/05/2017

Very serious. A beautiful website, a wide selection of magnificent hats and various headgear. An ultra-fast and serious delivery. Bravo.

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Acheteur Vérifié

Published on 12/05/2017 à 13h09 following a purchase from 30/04/2017

always very professional.....

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Acheteur Vérifié

Published on 12/05/2017 à 12h27 following a purchase from 24/04/2017

Perfect! Very good responsiveness and it's very easy to get in touch by phone! Very nice panama and impeccable packaging! I recommend!!!

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Acheteur Vérifié

Published on 12/05/2017 à 08h15 following a purchase from 01/05/2017

Hello,
I am very happy with the services and the relationship is perfect.
Just a small downside, it is difficult to find certain models of hats and caps in size 56....and since I have a small head size...I am limited in my purchases.
Thank you and have a nice day.
Andres Alvarez

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Response from Chapellerie Traclet Published on 12/05/2017

hello,
thank you for your message. As for finding size 56, it should normally work because for a few weeks we have implemented a new filter that allows you to choose the product more easily.
Here is a link to view caps in size 56 cm:
https://www.chapellerie-traclet.com/fr/190-casquette-homme#s[11][]:1686&s[4][]:&s[6][]:&s[12][]:&s[3][]:250&ash[3][]:250&rg:&sid:1&h:home&ics:190&abs:YToxOntpOjA7aToyNTA7fQ::
remaining at your disposal
Best regards

Acheteur Vérifié

Published on 11/05/2017 à 20h32 following a purchase from 03/05/2017

a lot of choices on the site, some sizes have defects

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Acheteur Vérifié

Published on 11/05/2017 à 20h27 following a purchase from 30/04/2017

Many models for all budgets. Good quality

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Acheteur Vérifié

Published on 11/05/2017 à 17h46 following a purchase from 02/05/2017

1st order, serious follow-up and delivery

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Acheteur Vérifié

Published on 11/05/2017 à 17h07 following a purchase from 02/05/2017

Serious

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Acheteur Vérifié

Published on 11/05/2017 à 15h40 following a purchase from 02/05/2017

practical site and what choices

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Acheteur Vérifié

Published on 11/05/2017 à 15h37 following a purchase from 02/05/2017

very good

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Acheteur Vérifié

Published on 11/05/2017 à 14h16 following a purchase from 01/05/2017

a very beautiful hat, well finished,

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Acheteur Vérifié

Published on 11/05/2017 à 13h29 following a purchase from 28/04/2017

Perfect delivery

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Acheteur Vérifié

Published on 10/05/2017 à 22h47 following a purchase from 28/04/2017

Excellent site

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Acheteur Vérifié

Published on 10/05/2017 à 22h21 following a purchase from 30/04/2017

Everything went well within the best timeframes. I recommend!

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Acheteur Vérifié

Published on 10/05/2017 à 13h12 following a purchase from 30/04/2017

Very good

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Acheteur Vérifié

Published on 10/05/2017 à 13h04 following a purchase from 29/04/2017

Perfect for quickly finding a specific hat.

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Acheteur Vérifié

Published on 09/05/2017 à 09h29 following a purchase from 25/04/2017

Large selection

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Acheteur Vérifié

Published on 07/05/2017 à 13h06 following a purchase from 26/04/2017

Perfect

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Acheteur Vérifié

Published on 07/05/2017 à 10h18 following a purchase from 25/04/2017

It's a very good site!

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Acheteur Vérifié

Published on 06/05/2017 à 17h33 following a purchase from 28/04/2017

Very nice selection and impeccable delivery

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Acheteur Vérifié

Published on 06/05/2017 à 16h47 following a purchase from 26/04/2017

TTB: choice, presentation, price and follow-up. THANK YOU

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Acheteur Vérifié

Published on 06/05/2017 à 15h04 following a purchase from 28/04/2017

it is easy to order the site is well made

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Acheteur Vérifié

Published on 06/05/2017 à 13h38 following a purchase from 28/04/2017

Very explicit

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Acheteur Vérifié

Published on 06/05/2017 à 12h52 following a purchase from 27/04/2017

Site with a lot of information about products

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Acheteur Vérifié

Published on 06/05/2017 à 12h45 following a purchase from 28/04/2017

Well packaged, hat arrived in perfect condition!

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Acheteur Vérifié

Published on 06/05/2017 à 07h11 following a purchase from 27/04/2017

Serious company, excellent phone support!!! I recommend this site!!!

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