Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 01/02/2017 à 13h05 following a purchase from 24/01/2017

good, good advice no problems

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Acheteur Vérifié

Published on 01/02/2017 à 09h39 following a purchase from 22/01/2017

Perfect! nothing to say. The package arrived very quickly, the hat is superb. I am very satisfied. Thank you

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Acheteur Vérifié

Published on 01/02/2017 à 07h56 following a purchase from 18/01/2017

I have been placing orders online for 15 years. The TARCLET house is the best sales site on the net. Bravo to them and to their very efficient customer service.

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Acheteur Vérifié

Published on 01/02/2017 à 07h41 following a purchase from 22/01/2017

very good store and product

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Acheteur Vérifié

Published on 01/02/2017 à 07h37 following a purchase from 22/01/2017

very good store

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Acheteur Vérifié

Published on 31/01/2017 à 18h54 following a purchase from 20/01/2017

totally seduced by the ordered items, conforming to the description, impeccable product quality

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Acheteur Vérifié

Published on 31/01/2017 à 17h13 following a purchase from 20/01/2017

Serious and fast

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Acheteur Vérifié

Published on 31/01/2017 à 16h26 following a purchase from 30/12/2016

Nothing to report, I recommend.

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Acheteur Vérifié

Published on 31/01/2017 à 15h39 following a purchase from 20/01/2017

everything for the head!

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Acheteur Vérifié

Published on 31/01/2017 à 15h29 following a purchase from 20/01/2017

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 31/01/2017 à 15h27 following a purchase from 14/01/2017

Satisfied all around

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Acheteur Vérifié

Published on 31/01/2017 à 13h48 following a purchase from 10/01/2017

Impeccable quality and very refined products.

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Acheteur Vérifié

Published on 31/01/2017 à 13h39 following a purchase from 22/01/2017

Speed and seriousness of the packaging

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Acheteur Vérifié

Published on 31/01/2017 à 13h36 following a purchase from 20/01/2017

PR2CIS, RELIABLE

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Acheteur Vérifié

Published on 31/01/2017 à 13h20 following a purchase from 20/01/2017

Order sent quickly and in accordance with the description on the site.

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Acheteur Vérifié

Published on 31/01/2017 à 12h55 following a purchase from 22/01/2017

very clear site

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Acheteur Vérifié

Published on 31/01/2017 à 12h55 following a purchase from 22/01/2017

Order delivered very quickly. Very satisfied.

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Acheteur Vérifié

Published on 31/01/2017 à 12h54 following a purchase from 22/01/2017

Returned without problem for size too small for exchange

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Acheteur Vérifié

Published on 31/01/2017 à 12h53 following a purchase from 23/01/2017

great support from Sebastien for urgent manufacturing and delivery

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Acheteur Vérifié

Published on 31/01/2017 à 12h49 following a purchase from 20/01/2017

Serious and reliable.

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Acheteur Vérifié

Published on 31/01/2017 à 09h39 following a purchase from 19/01/2017

serious

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Acheteur Vérifié

Published on 30/01/2017 à 21h13 following a purchase from 13/01/2017

Very good site, fast delivery and very good packaging

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Acheteur Vérifié

Published on 30/01/2017 à 10h35 following a purchase from 20/01/2017

perfect I didn't know before my order but I think I will be a customer

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Acheteur Vérifié

Published on 29/01/2017 à 14h11 following a purchase from 19/01/2017

Superb hat

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Acheteur Vérifié

Published on 29/01/2017 à 13h57 following a purchase from 19/01/2017

Great choice and speed of delivery

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Acheteur Vérifié

Published on 28/01/2017 à 20h04 following a purchase from 20/01/2017

WHAT I WAS LOOKING FOR professionalism

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Acheteur Vérifié

Published on 28/01/2017 à 18h21 following a purchase from 20/01/2017

Professional and serious

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Acheteur Vérifié

Published on 28/01/2017 à 17h57 following a purchase from 20/01/2017

fast delivery and daily tracking ... perfect

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Acheteur Vérifié

Published on 28/01/2017 à 16h23 following a purchase from 19/01/2017

Nothing to say excellent service, fast and efficient and delighted with my purchase

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Acheteur Vérifié

Published on 28/01/2017 à 16h22 following a purchase from 19/01/2017

very good

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Acheteur Vérifié

Published on 28/01/2017 à 14h55 following a purchase from 18/01/2017

Order processed and shipped quickly. Just a problem with the invoice. I first requested an invoice with a VAT number, and I was sent the same invoice without a VAT number. I made a second request, and at that moment, I was sent the invoice of another customer that had nothing to do with my purchase. I reported it and never received a response again. Too bad, without this issue I would have given 5 stars.

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Acheteur Vérifié

Published on 28/01/2017 à 14h45 following a purchase from 19/01/2017

Very unpleasant welcome from your collaborator on Saturday following the delivery of the product, to get some information about the return procedures.

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Response from Chapellerie Traclet Published on 31/01/2017

Hello,
Please excuse the welcome from our collaborator who may have expressed himself poorly while trying to do well to satisfy you.
We hope this does not tarnish our relationship for a future purchase.
Best regards
Traclet Sébastien

Acheteur Vérifié

Published on 28/01/2017 à 13h57 following a purchase from 16/01/2017

Very good! Quick exchange and without problem (due to a size too small at the order).

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Acheteur Vérifié

Published on 28/01/2017 à 13h48 following a purchase from 18/01/2017

Always perfect

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Acheteur Vérifié

Published on 28/01/2017 à 13h23 following a purchase from 19/01/2017

Efficient, clear and the prices are attractive.

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Acheteur Vérifié

Published on 28/01/2017 à 12h58 following a purchase from 19/01/2017

Perfect

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Acheteur Vérifié

Published on 28/01/2017 à 11h39 following a purchase from 14/01/2017

Like a site to recommend.

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Acheteur Vérifié

Published on 28/01/2017 à 06h08 following a purchase from 18/01/2017

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Acheteur Vérifié

Published on 27/01/2017 à 20h35 following a purchase from 18/01/2017

Very good

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Acheteur Vérifié

Published on 27/01/2017 à 20h28 following a purchase from 18/01/2017

perfect

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