Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Hello,
We are sorry to learn that you have not received your order. We understand how frustrating this can be.
The colissimo tracking 6A04424604080 indicates that the package is out for delivery.
A complaint will be made tomorrow to get the delivery date of your package.
Please excuse us for this delay.
Best regards.
The chapellerie-traclet team
C
Christian S.
Rating: 5 out of 5
following a purchase from 04/11/2025
simple and readable website
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Roland V.
Rating: 1 out of 5
following a purchase from 04/11/2025
Article totally different from the one received in 2023
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Response from Chapellerie Traclet
Hello,
Thank you for taking the time to share your experience. We are sorry to learn that the item received does not meet your expectations. Your feedback is essential and helps us constantly improve our products. We could not follow up on your last email with a photo.
We will take care of it at the beginning of the week.
Best regards.
The chapellerie-traclet team
M
Michel P.
Rating: 5 out of 5
following a purchase from 05/11/2025
Very fast delivery.
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S
Sylvie B.
Rating: 5 out of 5
following a purchase from 04/11/2025
Very good. Quality product. Carefully packaged. You can order with confidence
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Gerard C.
Rating: 5 out of 5
following a purchase from 05/11/2025
Very nice item...10 inches = ideal width for me....beautiful quality. Easy transaction and appreciated responsiveness.
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Kamel C.
Rating: 5 out of 5
following a purchase from 04/11/2025
ok top
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Romuald B.
Rating: 5 out of 5
following a purchase from 02/11/2025
I am very satisfied with my order which I received on time. Moreover, it is very easy to track the progress of your order.
Finally, the hat I ordered is in line with what I expected.
It is a magnificent hat of very good quality. I am therefore completely satisfied with this magnificent hat which was also very well packaged and very well protected when I went to pick it up at a relay point.
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Kimmo H.
Rating: 5 out of 5
following a purchase from 04/11/2025
Very good.
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R
Reint A.
Rating: 5 out of 5
following a purchase from 31/10/2025
Easy to place an order on the website.
Fast shipping from France to Germany (3 days).
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Jean-Paul B.
Rating: 5 out of 5
following a purchase from 04/11/2025
to recommend, thank you
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C
Carole E.
Rating: 3 out of 5
following a purchase from 02/11/2025
Delivered quickly. I chose a 'French' site but the hat is made in China. A bit disappointed.
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Patrick R.
Rating: 5 out of 5
following a purchase from 03/11/2025
They are perfect, very accommodating with an impressive choice of quality products.
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Christiane S.
Rating: 5 out of 5
following a purchase from 02/11/2025
Careful shipping, compliant with the description
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Renaud M.
Rating: 5 out of 5
following a purchase from 30/10/2025
Precise and efficient order, great choices of quality products
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Henry M.
Rating: 5 out of 5
following a purchase from 20/10/2025
Very good! Good product, solid packaging, good responsiveness
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P
Pascale P.
Rating: 3 out of 5
following a purchase from 21/10/2025
Good quality beret, as described. But longer delay than expected.
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Johan D.
Rating: 5 out of 5
following a purchase from 31/10/2025
Good product, delivery within a short time.
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F
Frederic M.
Rating: 3 out of 5
following a purchase from 30/10/2025
Very busy!
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H
Hervé T.
Rating: 5 out of 5
following a purchase from 25/10/2025
I found the cap I liked at Traclet. I lost it after less than a year. Unable to do without it, I ordered another one, same model but different color, and just before receiving it, I found the first one. I'm happy to have a backup.
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P
Pascal R.
Rating: 5 out of 5
following a purchase from 29/10/2025
Order in line with my expectations.
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Jacques G.
Rating: 5 out of 5
following a purchase from 30/10/2025
perfect
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Jessica R.
Rating: 5 out of 5
following a purchase from 31/10/2025
Easy-to-access website. Order delivered quickly and in good condition.
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Guillaume H.
Rating: 5 out of 5
following a purchase from 25/10/2025
Pleasant site, smooth ordering and delivery, impeccable packaging, quality products matching the descriptions.
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Johan D.
Rating: 5 out of 5
following a purchase from 23/10/2025
The site is clear, easy to find what you're looking for. Quick response to emails. Short delivery times.
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F
Fabrice L.
Rating: 5 out of 5
following a purchase from 30/10/2025
very professional site, quality, speed
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Jean-Pierre C.
Rating: 5 out of 5
following a purchase from 29/10/2025
Product. Quality faithful to the photo on the site
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F
Freddy M.
Rating: 5 out of 5
following a purchase from 30/10/2025
Product conforms to the description.
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Pascal E.
Rating: 5 out of 5
following a purchase from 27/10/2025
products conform and delivery within the deadlines
Everything was perfect
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R
Rabiha O.
Rating: 5 out of 5
following a purchase from 13/10/2025
Very good
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M
Mébarka H.
Rating: 5 out of 5
following a purchase from 27/10/2025
I am very satisfied with my purchase. I recommend this family business.
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Eric L.
Rating: 5 out of 5
following a purchase from 24/10/2025
great product and fast delivery
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Emmanuel B.
Rating: 5 out of 5
following a purchase from 29/10/2025
Everything perfect. Thank you
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Luc M.
Rating: 3 out of 5
following a purchase from 26/10/2025
Hello, I think, perhaps wrongly, that the stitching connecting the cap to the visor looks a bit DIY and is not hidden, for example, by a ribbon.
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G
Gilbert S.
Rating: 5 out of 5
following a purchase from 29/10/2025
I appreciated the quality of the site and the maintenance tips for many items. I am very happy with my purchase which corresponds to the visual photo. The package is of quality and perfectly protects the item. Pure happiness!
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J
Jean-Michel A.
Rating: 5 out of 5
following a purchase from 03/10/2025
Very good!
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Antoinette Estelle B.
Rating: 5 out of 5
following a purchase from 30/10/2025
Excellent service
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M
Marie Claire S.
Rating: 5 out of 5
following a purchase from 29/10/2025
fast delivery and very good quality of the product, top packaging. Thank you
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C
Carlos A.
Rating: 5 out of 5
following a purchase from 26/10/2025
Good job on the delivery side
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Emilie M.
Rating: 5 out of 5
following a purchase from 24/10/2025
Hat received on time, very nice quality my husband was delighted, perfect size
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