Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2015
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2015
Very good site, the only thing missing is a photo on a mannequin of the hats to get an idea of the scale of the model's size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2015
Delivery as promised and very fast! Perfect! :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2015
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2015
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2015
Very fast shipping and courteous phone advice. Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2015
Fast delivery. Quality material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2015
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2015
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2015
conforms to the request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2015
Very user-friendly website and timely delivery in Belgium. Impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2015
Speed and seriousness: two invaluable qualities!!!! Well done!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2015
Clear site, easy to navigate, well designed to identify items and purchase without unnecessary complexity
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2015
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2015
Fast shipping and fortunately well protected hat!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2015
GOOD MATERIAL DELIVERY OK BUT PHONE CONTACT WITH THE COMPANY ARROGANT NOT RESPECTING THE CUSTOMER
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2015
Good to inform the customer about restocking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2015
20/20
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2015
product conforms to the photo, fast delivery! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2015
good product and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2015
Excellent choice very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2015
Efficient, fast delivery. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2015
perfect, very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2015
-
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/09/2015
see order content
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2015
I am very impressed by the delivery time it was very fast and I like that a lot.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2015
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2015
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2015
great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2015
Service and quality beyond reproach
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2015
Easy to use and clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2015
Very good, serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2015
Great website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2015
Very satisfied with my order! I requested a custom adjustment, which was done right away and without extra charge. The customer service was very responsive and friendly. Order received quickly, and well packaged. Perfect! :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2015
Very large selection, perfect customer service (especially the possibility to be automatically notified when an item is restocked), very clear website, very fast shipping, very easy return conditions... it's a flawless performance! Except, if I may make a small remark: there are a few spelling mistakes lingering in the descriptions of the hats. This could slightly harm the very classy image associated with the hats and which is, moreover, that of your site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2015
The order arrived quickly, well packaged, it's impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2015
Impeccable service and very qualified staff.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2015
VERY GOOD FAST SERVICE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2015
Very good and fast processing of my order.
I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2015
Top notch. Excellent delivery times
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