Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2014
no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2014
Good ergonomics, quick and easy navigation and search
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2014
Fast ... very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2014
I confirm the rating of
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2014
Fast shipping, many sizes available
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2014
Ease of purchase and great choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2014
Practical site and comprehensive regarding information
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2014
Well done, good communication (telephone response)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2014
Very clear site, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2014
Perfect. Phone contact ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2014
Fast shipping, item protected for transport.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2014
Nothing to say since everything was impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2014
Good product, fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2014
the site is clear, deliveries are fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2014
very readable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/09/2014
delivery deadline not respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2014
I liked the availability of the contact person, fast delivery, in short, good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2014
a lot of choice, careful service, consideration of the customer during complaints.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2014
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2014
VERY VERY VERY good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2014
very good service received the package within 5 days in the USA with Amazon 1 month
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/07/2014
not happy!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/10/2014
average service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2014
Professional site that met my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2014
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2014
Very good products made in France. It was my boss who wears different Australian hats daily who told me to get a hat that pleases the girls. With a wedding gift of a personalized double deck chair by reproducing the paintings of my master, a friend. It was perfect. Even for last-minute ideas. It is delivered very quickly. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2014
Well-documented site, you can see the characteristics of the hats offered for sale very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2014
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2014
Very happy with my order, nothing to complain about!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2014
Excellent contact by phone for information before placing my order on the site. As for the site, a lot of choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2014
ergonomic and practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2014
Fast and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2014
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2014
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2014
fast shipping, well protected package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2014
The hat is in perfect condition, well finished. The shipping was careful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2014
No particular observations. Very serious and professional site. Like a hat maker in town if you know hats in general as well as your own morphology and size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2014
perfect, serious, easy to use and very well supplied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2014
Well designed. Lots of choices.
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