English 
Français F
Rating: 5 out of 5
Order received quickly
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3 and 5 stars
Reset filtersT
Rating: 5 out of 5
The navigation is clear, we have a lot of filters which is appreciated.
Translated reviews
T
Rating: 5 out of 5
Everything is perfect, I couldn't say better...
Translated reviews
N
Rating: 5 out of 5
Very good, nothing to say
Translated reviews
M
Rating: 5 out of 5
I appreciated the quality of the packaging
Translated reviews
J
Rating: 1 out of 5
NOT SATISFIED WITH THE ORDER? NOT SATISFIED WITH THE COLOR AND CUSTOMER SERVICE.
Translated reviews
Response from Chapellerie Traclet
Hello,
We are sincerely sorry to learn that you are not satisfied with your order and the color of the product.
You ordered a long visor navy cap, which you chose to change before shipping.
We have done this correctly, with the new reference requested.
What more can we do to satisfy you?
THANK YOU for your feedback as we do our best.
Remaining at your disposal
Best regards,
Traclet Sebastien
We are sincerely sorry to learn that you are not satisfied with your order and the color of the product.
You ordered a long visor navy cap, which you chose to change before shipping.
We have done this correctly, with the new reference requested.
What more can we do to satisfy you?
THANK YOU for your feedback as we do our best.
Remaining at your disposal
Best regards,
Traclet Sebastien
Y
Rating: 5 out of 5
Excellent site
Translated reviews
P
Rating: 5 out of 5
Very satisfied with the product and delivery times
Translated reviews
A
Rating: 3 out of 5
No information to the customer if the product is out of stock
Translated reviews
Y
Rating: 5 out of 5
Very good, a lot of choices, very fast delivery, quality of products is pure happiness
Translated reviews
J
Rating: 3 out of 5
The size of the hat is not right, too small by one size.
Translated reviews
N
Rating: 3 out of 5
Very good products and very well finished
Translated reviews
M
Rating: 5 out of 5
Easy to use site
Translated reviews
C
Rating: 5 out of 5
Having a size filter would be a plus
Translated reviews
C
Rating: 5 out of 5
The item was well described, including regarding the size. A photo of the inside of the hat would be a plus to give an overview of its finish.
Translated reviews
J
Rating: 5 out of 5
Product meets expectations and fast delivery.
Translated reviews
Y
Rating: 5 out of 5
Very happy with the quality of the products
Translated reviews
P
Rating: 5 out of 5
The site is perfect. It is easy to choose and order
Translated reviews
L
Rating: 5 out of 5
Top-notch in every way
Translated reviews
P
Rating: 5 out of 5
Easy search for items and fast shipping
Translated reviews
C
Rating: 5 out of 5
Deadline respected, very good quality.
Translated reviews
R
Rating: 5 out of 5
very readable
Translated reviews
J
Rating: 5 out of 5
Serious site, a lot of choices. Ultra-fast delivery. Perfect
Translated reviews
M
Rating: 5 out of 5
Well-informed site, detailed. Important choice well distributed by destination. The proposed material is of quality. To recommend.
Translated reviews
N
Rating: 5 out of 5
Everything is perfect
Translated reviews
D
Rating: 5 out of 5
Perfect, good size, clean hat but very well packaged!
Translated reviews
D
Rating: 5 out of 5
It's not easy to order a hat without trying it on, but the return service is efficient if needed. I am a customer of several hats and I am delighted to find my happiness
Translated reviews
D
Rating: 5 out of 5
Well-made site, easy to place an order, effective order tracking, very careful delivery.
Translated reviews
I
Rating: 5 out of 5
I am very satisfied with the received product which corresponds perfectly to the one described.
Translated reviews
L
Rating: 5 out of 5
Attractive site offering a lot of choices for all budgets.
Translated reviews
N
Rating: 5 out of 5
Never disappointed, 3 orders and deliveries, everything is perfect from the order to the preparation time and delivery. Simple, fast, careful
Translated reviews
C
Rating: 5 out of 5
Item conforms to my expectations and its description
Translated reviews
B
Rating: 5 out of 5
Once again, for the umpteenth order, everything went well, both for the requested information and the respected and fast delivery time.
Translated reviews
P
Rating: 5 out of 5
very fast delivery super happy with my order
Translated reviews
Z
Rating: 5 out of 5
I am a customer from the UK, shipment is fast, I got exactly what I wanted.
Translated reviews
L
Rating: 5 out of 5
perfect
Translated reviews
M
Rating: 5 out of 5
Very good information over the phone. Fast shipping. Careful packaging. Perfect
Translated reviews
K
Rating: 5 out of 5
This is the best site I know. Easy to use, with different shapes and materials, styles etc... The paradise for hat lovers or collectors. Everyone finds their happiness here.
Translated reviews
F
Rating: 5 out of 5
Nothing to say
Translated reviews
P
Rating: 5 out of 5
Everything perfect
Translated reviews