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Rating: 5 out of 5
Very good brand, always satisfied.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
Beautiful choice on the site, functional, welcoming, transparent, good guide on sizes. Impeccable delivery, well packaged, fast, good communication. High quality product, completely in line with the description. I recommend 200%!!
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D
Rating: 5 out of 5
Very beautiful product.
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Y
Rating: 5 out of 5
Very satisfied, super responsive: ordered on Thursday, delivered on Saturday noon! Bravo and thank you :)
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A
Rating: 5 out of 5
Fast delivery and compliant product!
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N
Rating: 5 out of 5
Large choice. Product conforms to the proposed photos. Good quality upon receipt. No disappointment.
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H
Rating: 5 out of 5
It was perfect.
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S
Rating: 5 out of 5
Fast service. Quality merchandise.
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J
Rating: 5 out of 5
super happy with my first purchase
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D
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
The cap corresponds well to the description, very nice product
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S
Rating: 5 out of 5
Fast delivery and item conforms thanks to the valuable information present on the site
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C
Rating: 5 out of 5
Very nice hat
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H
Rating: 5 out of 5
Meets expectations
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S
Rating: 5 out of 5
Fast delivery, good communication from the seller.
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D
Rating: 5 out of 5
Very good, the site is functional. The prices are correct. My order for the Auckland traveller hat, cotton, color Khaki & hazelnut, perfect, the colors are discreet. Now let's see over time how it will evolve, in terms of hold and shade. For now, I validate. The delivery went very well.
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O
Rating: 5 out of 5
Purchase conforms, very good quality
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B
Rating: 5 out of 5
Very good quality.
Fast shipping and received in perfect condition
I am completely satisfied
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Fast shipping and received in perfect condition
I am completely satisfied
N
Rating: 5 out of 5
I recommend
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J
Rating: 5 out of 5
Nothing to complain about…
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V
Rating: 5 out of 5
Fast order, well packaged, well protected and completely meets my expectations!
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Y
Rating: 5 out of 5
Very good products. Human and responsive customer service. I recommend
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M
Rating: 5 out of 5
Very good, I am very satisfied, beautiful product.
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J
Rating: 5 out of 5
Arrived quickly, despite the fact that the destination was Switzerland. Everything in order.
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N
Rating: 5 out of 5
Perfect on the product and the delivery, nothing to report
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D
Rating: 5 out of 5
I was delivered on time and the hat suits me perfectly
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J
Rating: 5 out of 5
Meets expectations
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Thank you very much!
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L
Rating: 5 out of 5
Top
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N
Rating: 1 out of 5
Order not received
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Response from Chapellerie Traclet
Hello,
We are sincerely sorry to learn that you have not received your order. We understand how frustrating this can be and we thank you for sharing your experience. Please know that we take your feedback very seriously and our team is mobilized to find a quick solution.
A complaint with colissimo will be made first thing this morning.
Your satisfaction is our priority.
Best regards,
Traclet
We are sincerely sorry to learn that you have not received your order. We understand how frustrating this can be and we thank you for sharing your experience. Please know that we take your feedback very seriously and our team is mobilized to find a quick solution.
A complaint with colissimo will be made first thing this morning.
Your satisfaction is our priority.
Best regards,
Traclet
C
Rating: 5 out of 5
10-Oct
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P
Rating: 5 out of 5
Thank you
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S
Rating: 5 out of 5
The site offers various products of very good quality.
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C
Rating: 5 out of 5
Perfect and fast shipping. Order matching the offer. Highly recommend
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G
Rating: 5 out of 5
Fast, efficient, no surprises... As always
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P
Rating: 5 out of 5
Nice hat, beautiful quality
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B
Rating: 5 out of 5
Quality items. Very satisfactory packaging. Fast and reliable delivery.
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P
Rating: 5 out of 5
Perfect!!
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C
Rating: 5 out of 5
Very easy orders; a choice and especially good quality at reasonable prices. Total satisfaction as with every order.
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