English 
Français J
Rating: 5 out of 5
Delivery time as promised
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Perfect
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J
Rating: 4 out of 5
Very satisfied with the bicorne ... it will fit my head size with time.
However, the manufacturing time was more than doubled (ordered in October received mid-December).
Communication almost non-existent... you have to go fishing for information.
But very beautiful bicorne.
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However, the manufacturing time was more than doubled (ordered in October received mid-December).
Communication almost non-existent... you have to go fishing for information.
But very beautiful bicorne.
G
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
Very good
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T
Rating: 5 out of 5
Very satisfied with my affordable purchase for all prices
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J
Rating: 5 out of 5
Everything perfect
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S
Rating: 5 out of 5
Order received very quickly, amazing hat. Thank you very much for the attention slipped into the package. I will gladly order again
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M
Rating: 5 out of 5
Great choice of caps and interesting prices. Fast and careful delivery.
The cap I bought is elegant and of good quality.
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The cap I bought is elegant and of good quality.
S
Rating: 5 out of 5
very clear site
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G
Rating: 5 out of 5
Perfect!
Hat identical to the description on the site. Delivery on time and package in perfect condition.
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Hat identical to the description on the site. Delivery on time and package in perfect condition.
P
Rating: 5 out of 5
Item conforms and of good quality
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D
Rating: 5 out of 5
Thank you for the order I received within the expected time. The cap was intended for my husband, perfectly fitting his size and taste... it will replace the hat he loves to wear but which flies away when the wind blows!
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R
Rating: 5 out of 5
My husband immediately found what suited him, very fast delivery and very satisfied with his cap, it corresponds to what he wanted in color and quality
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G
Rating: 5 out of 5
excellent, thank you
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P
Rating: 5 out of 5
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F
Rating: 5 out of 5
All very good
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G
Rating: 5 out of 5
Very nice product and fast delivery.
Very happy to have ordered from chapellerie-traclet
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Very happy to have ordered from chapellerie-traclet
O
Rating: 5 out of 5
very easy navigation
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R
Rating: 5 out of 5
choice, easy order, fast delivery and product conforms to photos on site
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R
Rating: 5 out of 5
Very well designed site. Delivery times were respected, perfect packaging.
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D
Rating: 4 out of 5
Thank you for the fast delivery. The shapes of the caps purchased are perfect, fabric a bit loose. All items are good quality/price I think. Thank you
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R
Rating: 4 out of 5
A bit complicated
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F
Rating: 5 out of 5
Good quality and fast delivery, top delivery point, good welcome and professionalism, thank you also for your pen
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C
Rating: 1 out of 5
When I wanted to make my complaint regarding the ordered berets whose colors do not match the one that was chosen. The person on the phone was very unpleasant.
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Response from Chapellerie Traclet
Hello
Please excuse us if we did not respond favorably and correctly to your call.
You can send us your request by email as we asked you because for everyone the colors can have a variant
[email protected]
Remaining at your disposal
Best regards
Traclet Sébastien
Please excuse us if we did not respond favorably and correctly to your call.
You can send us your request by email as we asked you because for everyone the colors can have a variant
[email protected]
Remaining at your disposal
Best regards
Traclet Sébastien
P
Rating: 5 out of 5
Professional order tracking and fast delivery
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E
Rating: 5 out of 5
Perfect item, fast delivery.
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M
Rating: 5 out of 5
everything is perfect! Thank you
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V
Rating: 5 out of 5
Fast delivery. Tilley brand hat, recommended by a friend. The quality seems great.
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D
Rating: 5 out of 5
Good quality product, received well packaged. Fast delivery. I recommend this site.
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R
Rating: 5 out of 5
In 25+ years of using the internet, I have never seen a better, simpler and more functional shop than this one! I wish every online shopping experience was as this one. Products are exactly as described and seen on photos. Delivery is fast and not expensive. I will certainly buy more caps and hats. Highly recommended!
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M
Rating: 5 out of 5
Fast delivery in perfect packaging! Thank you
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P
Rating: 5 out of 5
To recommend. Serious site.
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E
Rating: 5 out of 5
In just a few clicks, you find your happiness. Very fast shipping in a nice magnetic box, which can serve as protection for the hat.
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G
Rating: 4 out of 5
Good
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M
Rating: 5 out of 5
Very good delivery on time
In the mailbox
Thank you very much
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In the mailbox
Thank you very much
C
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Our order arrived very quickly and very well packaged
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C
Rating: 5 out of 5
We have been looking for the English wool Bob hat model for a few years and here comes an advertisement from Traclet in my email with their new products.
It is perfect, real size, beautiful finish, fast shipping to Belgium.
We highly recommend this establishment, it is really worth it
Thank you very much
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It is perfect, real size, beautiful finish, fast shipping to Belgium.
We highly recommend this establishment, it is really worth it
Thank you very much