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Rating: 5 out of 5
Good product and fast shipping
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 4 and 5 stars
Reset filtersH
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Smooth and easy-to-use site. Fast delivery and product quality, I will recommend the site.
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C
Rating: 5 out of 5
Perfect telephone reception. Ultra fast delivery (2 days) Product conforms
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V
Rating: 5 out of 5
I quickly found what I was looking for thanks to Google search and then was very well guided on the site and ultra fast delivery and super well packaged.
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C
Rating: 5 out of 5
Ultra fast delivery. Responses to questions without delay. Easy adaptation to requests and product exchanges. Remarkable!
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P
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
The Basque beret meets my expectations...
Product quality and the size is perfect
I recommend
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Product quality and the size is perfect
I recommend
G
Rating: 5 out of 5
Hello, perfect very good quality
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C
Rating: 5 out of 5
Fast shipping, beautiful caps (the first discovered in store) those I ordered on the site did not disappoint me, reasonable shipping costs thank you
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B
Rating: 5 out of 5
Good
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O
Rating: 5 out of 5
The order was processed quickly, the items were packaged with care and the delivery was very fast!!! Nothing to add, it's perfect!!!
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J
Rating: 5 out of 5
Navigation on the site is not spontaneous, but quite usable. The delivery is very satisfactory. The delivered product is exactly what I expected.
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C
Rating: 5 out of 5
Good product.
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J
Rating: 5 out of 5
Everything was perfect.
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M
Rating: 5 out of 5
I really like Traclet for its seriousness
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S
Rating: 5 out of 5
Very good site
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N
Rating: 4 out of 5
Very soft leather. Beautiful quality.
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M
Rating: 5 out of 5
Very clear site,
Super fast delivery.
Perfect!
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Super fast delivery.
Perfect!
M
Rating: 4 out of 5
Quick response to my request
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E
Rating: 5 out of 5
Excellent, compliant products, ultra-fast delivery, congratulations.
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D
Rating: 5 out of 5
It's compliant
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R
Rating: 5 out of 5
Hello, preparation error resolved within the day, 2 days later, I received the correct cap. Kudos for the responsiveness and handling of the small problem. Merchant to recommend, as well as the quality of the product (real Irish craftsmanship) in 100% wool. Very friendly contact.
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G
Rating: 5 out of 5
A gift for my partner. Beautiful item, very British tweed fabric as requested. Excellent quality and finish. I recommend.
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J
Rating: 5 out of 5
Easy navigation on the site and quick access to different models
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L
Rating: 5 out of 5
Good
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C
Rating: 5 out of 5
Easy to use site
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A
Rating: 4 out of 5
The box is a bit big for the shipped item, its size should be reduced.
Everything else is perfect.
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Everything else is perfect.
S
Rating: 5 out of 5
Compliant item and fast shipping with adequate packaging, perfect!
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P
Rating: 5 out of 5
Easy order, clear site and fast delivery of a quality item
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J
Rating: 5 out of 5
I dreamed of a hat that would give me crazy class, a leather hat, with unturned edges. I wondered if I should take a size up or down... By email, customer service was remarkable and kind to me. We exchanged almost eight messages for an order that I am, in the end, more than satisfied with. Today, I have the honor of wearing a big Stetson on my head... The best! A big thank you to the team. I highly recommend, and even if my words may seem exaggerated, order and you will see for yourselves. Believe me!
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B
Rating: 5 out of 5
Nothing to report. Very good
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J
Rating: 5 out of 5
Nothing to report, compliant with the order, well packaged
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P
Rating: 4 out of 5
Good, too bad the sorting system remains in alphabetical order...
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L
Rating: 5 out of 5
Speed. Promise kept.
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J
Rating: 5 out of 5
Quality products, fast shipping.
Lots of choices in the catalog.
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Lots of choices in the catalog.
P
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Very good, nothing to say from the order to the delivery
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M
Rating: 4 out of 5
I ordered several berets for an event on Saturday the 14th
I waited for the order on Thursday
Friday and we had to do our event without
The package was not delivered on time
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I waited for the order on Thursday
Friday and we had to do our event without
The package was not delivered on time
L
Rating: 5 out of 5
Satisfied with the hat and its delivery. Disappointed with the number of emails received when I only need to know 3 things: (1 and 2) that my order has been taken into account and at the same time receive the invoice, (3) that the order has arrived.
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