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Rating: 5 out of 5
Good quality products received well before the announced deadline
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
Item completely as expected
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Y
Rating: 5 out of 5
Good quality items,
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N
Rating: 5 out of 5
Perfect, fast delivery and in very good condition
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J
Rating: 5 out of 5
Nice item, as described.
Fast and efficient delivery
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Fast and efficient delivery
C
Rating: 5 out of 5
Excellent
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E
Rating: 5 out of 5
Fast and careful shipping.
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A
Rating: 5 out of 5
My first purchase at Traclet, very good, good description, fast and well-packaged delivery, products as described.
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R
Rating: 5 out of 5
Very satisfied. Quick reception after ordering.
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M
Rating: 5 out of 5
Provençal hat with superb finishes, and crochet gloves as well! Delighted.
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P
Rating: 5 out of 5
Fast delivery and very well packaged. Product as described and very friendly like the seller contacted by phone before the purchase.
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J
Rating: 5 out of 5
After receiving the correct link directly from Traclet, navigation was simple and I found what I was looking for.
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G
Rating: 5 out of 5
Top.
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R
Rating: 5 out of 5
Not always easy to navigate your site, products presented are not available! Overall satisfied, there is a choice.
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B
Rating: 4 out of 5
Correct prices, respect for the delivery date
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N
Rating: 4 out of 5
The items are in accordance with my order.
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A
Rating: 5 out of 5
Easy site, wide selection, fast and careful delivery, quality products.
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A
Rating: 5 out of 5
Everything was excellent
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A
Rating: 5 out of 5
Very satisfied, responsive customer service
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F
Rating: 5 out of 5
Perfect for the quality of the product and its fast delivery
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C
Rating: 5 out of 5
Fast delivery, hat as described and amazing, thrilled!!!!
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V
Rating: 5 out of 5
It's for a gift and I haven't been able to appreciate the product well yet. But it seems very good to me. In any case, I recommend, responsive services for a size change after ordering. Delivery on time.
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G
Rating: 5 out of 5
Clear and easy site in terms of navigation, however the colors do not match.
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S
Rating: 5 out of 5
Information on the site helps a lot with the choice - and easy to order. Two days later, my Tilley hat was at my place! Great.
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C
Rating: 5 out of 5
Super cap... Beautiful and very elegant. I am satisfied.
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A
Rating: 5 out of 5
Absolutely top...
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M
Rating: 4 out of 5
EASY TO USE SITE. QUALITY PRODUCT. HOWEVER, IT REMAINS COMPLICATED TO BUY A HAT ONLINE. REGARDING SIZE AND POSSIBLY STYLE. I THINK IT SHOULD BE EASIER TO RETURN AND EXCHANGE.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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J
Rating: 5 out of 5
I quickly found my size on the site, super fast shipping, a site I recommend.
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C
Rating: 5 out of 5
Nice discovery! Good choice, very pleasant and competent person who was able to advise me very well. Order received very quickly. Very satisfied. I highly recommend.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
-
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A
Rating: 5 out of 5
Very fast shipping. Careful product. Perfect.
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A
Rating: 5 out of 5
Order received quickly. Careful packaging. I had an issue with the size but the customer service was very responsive. I recommend.
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A
Rating: 4 out of 5
Satisfied with the product ordered on the site.
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A
Rating: 5 out of 5
I am delighted with my order, processed and delivered quickly.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good site that allows navigation through multiple entries between the different types of hats available (and God knows there are many). In my specific case, just a small cataloging inconsistency: I ended up with my Barts hat based on the category 'foldable hats'. Once I landed on the hat, its belonging to this category had disappeared. And since this characteristic was absent from the description, I had to gamble that it was indeed the case and wait for delivery to verify. Phew, it was indeed the case, but that was a stress that could have been avoided.
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A
Rating: 5 out of 5
Very nice hat
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A
Rating: 5 out of 5
Very good
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