Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2024
Well-made site, very easy order, too bad the delivery time was 5 days for me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2024
A serious site that has a very large selection of quality hats. Customer service responds quickly by email and phone. I recommend with pleasure.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2024
Hello, I have already mentioned the problems with color choices: on the site, you cannot see exactly the color of the chosen straps, nor can you individually choose which color you want to see. It should be like for cars, when you change color, the color of the straps changes. Best regards, Claude
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2024
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2024
Excellent quality product, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2024
Very nice finish
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2024
Everything was well handled
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2024
Very satisfied with the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2024
Beautiful hats of good quality! This is my second order and I am still very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2024
Excellent hat!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2024
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2024
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2024
Very satisfied. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2024
Very complete site, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2024
Finally a quality product and especially FRENCH
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2024
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2024
The site is very well done and facilitates searches. The delivery went very well, the product is of quality. I will recommend on this site without any apprehension.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2024
Compliant and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2024
Very good responsiveness after contact by email.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2024
Nice purchase, perfectly adapted to the requested size. Correct delay, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2024
As always at the top of quality and shipping services. I highly recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2024
Size as expected and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2024
Fast management and delivery, very friendly and helpful phone contact.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2024
As usual, no surprises, serious company, you receive the product described online
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2024
The purchase on the site went smoothly, however the shipping and delivery are unfortunately very slow. I am still waiting for my order placed in mid-May 2024.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2024
Hello, I recommend the store in Roanne and the online store! The hats made by Sebastien are magnificent. The service is fast, efficient, and professional. Have a good day. Stéphane The Magician.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2024
Everything is perfect. I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2024
Everything was perfect from the order to the delivery and the item met my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2024
Company still very serious. Very nice product compliant with the description. Quality. Nice color too. Ultra-fast delivery. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2024
Matches the photo, and in my opinion fits me perfectly size top I wear 59 ordered 58.59. delivery within 48h by collisimo without signature bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2024
Great after-sales service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2024
Fast shipping and delivery, compliant product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2024
Good customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2024
First order nothing to complain about quality hat fast delivery I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2024
Very good that's why I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2024
No problem placing an order. Moreover, the order fees were refunded since the order was over 90€
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2024
Easy to navigate, very large number of items and easy to find.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2024
Very satisfied, very responsive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2024
Carefully packaged order and fast shipping. Very happy with my purchase!
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