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Rating: 5 out of 5
Very serious site
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect! Fast delivery and quality at the rendezvous.
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A
Rating: 5 out of 5
Order perfectly handled and delivery quickly made.
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A
Rating: 5 out of 5
Nothing to say, beautiful quality of product and service
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A
Rating: 5 out of 5
I really appreciate that you indicate the places of manufacture of the hats, as I attach importance to buying products created on the continent. You greatly facilitate my task. The delivery went well.
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A
Rating: 5 out of 5
In accordance with the description. Good quality leather
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A
Rating: 5 out of 5
Very good. Careful packaging, delivery within the announced deadlines.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Nothing to report.
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A
Rating: 4 out of 5
Good
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A
Rating: 5 out of 5
Great shop thank you
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A
Rating: 5 out of 5
A very nice item, of good quality!
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A
Rating: 5 out of 5
MUCH DIVERSITY
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A
Rating: 5 out of 5
Comfortable and intuitive navigation.
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A
Rating: 4 out of 5
Delivery was compliant and fast. The size is exactly as advertised. Quality of the leather to be verified over time...
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A
Rating: 5 out of 5
Exceptional customer service. Attentive, available, clear communication. All of this contributed to us placing an order.
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A
Rating: 5 out of 5
Very clear site, high quality product, quick handling of the order and shipping. Thank you
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A
Rating: 5 out of 5
Very good product, well-clipped suspenders
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
very good quality item. Very satisfactory quality-price ratio and speed of reception
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A
Rating: 5 out of 5
Easy to order and pay. Delivery faster than expected on the site. Cap well wrapped in a package. Superb cap.
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A
Rating: 4 out of 5
I didn't have a scheduled delivery date, but the delay was reasonable.
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A
Rating: 5 out of 5
my favorite hat shop....
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A
Rating: 5 out of 5
Very fast delivery. Product as described.
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A
Rating: 5 out of 5
Speed of shipping. Model meets my expectations.
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A
Rating: 5 out of 5
Fast shipping, quality item, really great! :)
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A
Rating: 5 out of 5
Very careful packaging, very good quality cap, fast delivery. I recommend
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A
Rating: 5 out of 5
Perfect delivery and my wool Kangol bucket hat is really of very good quality and it is beautiful, I will order all my hats, caps, and ushankas here, very happy!!!
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A
Rating: 5 out of 5
Fast delivery, very good product, I recommend
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A
Rating: 5 out of 5
Very easy to use site and very detailed
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A
Rating: 1 out of 5
I find the finish shabby. Staple for the attachment of the ribbon. Too bad I can't send photos. I regret this purchase.
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Response from Chapellerie Traclet
Hello
The ribbon does indeed have a staple for attaching the ribbon to the hat.
But it is not visible, otherwise it is a problem.
This staple is necessary for adjusting the ribbon on the crown. Then it is of course machine sewn.
Please send us a photo at [email protected].
If you want a hand-sewn hat, that is also possible, we can make it for you in our hat shop.
Remaining at your disposal
Best regards
Traclet Sébastien
The ribbon does indeed have a staple for attaching the ribbon to the hat.
But it is not visible, otherwise it is a problem.
This staple is necessary for adjusting the ribbon on the crown. Then it is of course machine sewn.
Please send us a photo at [email protected].
If you want a hand-sewn hat, that is also possible, we can make it for you in our hat shop.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 4 out of 5
Work done as planned, return a bit long.
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A
Rating: 5 out of 5
The suspenders match exactly what I was looking for, and the reception was very quick. I will not hesitate to recommend an item from you.
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A
Rating: 4 out of 5
Traclet, the assurance of service and product quality, my purchase confirms it, satisfied!..
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Rating: 5 out of 5
good
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Rating: 5 out of 5
flawless
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Rating: 4 out of 5
My opinion: Over time - I have been ordering caps for my men for a very long time and I made my first online purchase with you - I can no longer find models other than very classic ones. This is somewhat acceptable for men's products but your choice for women is far too ordinary and monotonous. You should review your purchases and look for more creative and fashionable options. I can't find the hats I buy from you.
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Rating: 4 out of 5
Very good
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A
Rating: 5 out of 5
no problem, fast and efficient service!
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Rating: 5 out of 5
Navigation on the site, delivery time, product quality… Everything is perfect! Thank you!
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