Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Fast delivery, very good quality cap
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2023
Customer service is very appreciated
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
Completely satisfied with the service and the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Easy order, product quality
I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2023
Easy navigation and quality services.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
This purchase meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Very good quality and well-made product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
Ultra-fast delivery! Product carefully packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Everything is top-notch.
Order. Delivery. Quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2023
I called the store and then contacted the store by email. Very positive feedback through these two means of communication, and quick! I am very satisfied with the hat and the service. The delivery took longer than what was indicated on the site, but this is surely due to the fact that I placed the order shortly before the end-of-year holiday period.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2023
the site is quite well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
fast delivery, careful packaging, quality product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2023
Nothing to say about the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Very good and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
Hat conforms and is of good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
Simple navigation, clean packaging, delivery respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
Fast delivery and product conforms !! Nothing to report!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2023
perfect at all levels
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2023
High quality products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2023
See reviews below
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
Everything went very well, the hat was well received and well packaged, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2023
Everything was perfectly managed by the Traclet house, both technically and humanly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2023
Very satisfied with the chapka, beautiful product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
very good representation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2023
Very complete site, useful information, faithful photos, fast delivery, well-planned packaging, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Very well passed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2023
Goodwill
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2023
My wife ordered me a nice cap for Christmas, really very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2023
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2023
Practical site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2023
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2023
Superb
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2023
..Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2023
Customer service is super efficient and responsive, perfect hat and lots of choices for every budget! I recommend 1000 times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Thank you for the order error fixed instantly (and graciously) via Chronopost. Item arrived just in time for Christmas.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
User-friendly and well-detailed site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
perfect
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