Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2023
Everything went very well, from the order to the delivery! I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2023
Very good, nothing to complain about.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/12/2023
Surprised by the price of the second-hand book compared to that of a new one. That's why I returned the book
For the deadlines, nothing to say
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Response from Chapellerie Traclet
Hello
There must be a mistake because we do not sell books.
You ordered a pair of suspenders
Remaining at your disposal
Best regards
Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2023
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2023
Very nice cap, of good quality. Very satisfied with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2023
Fast shipping, careful packaging. I had requested gift wrapping, I received the item to give in nice gift paper with ribbon and sticker for Christmas. All my purchases at Traclet have been satisfactory, returns and exchanges are easy. Very good company with a varied offer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2023
Cap corresponds to the website, careful packaging and fairly quick delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2023
Rain hat lined with fleece conforms.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2023
Delivery time too long, unfortunately.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2023
Super quality and very attentive. I received my package early. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2023
Order received without delay after a good phone contact to help me make a choice between several qualities of items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2023
Hat worn for the first time today. Really perfect. The description on the site was accurate, delivery as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2023
The site is easy, the order was taken quickly and the delivery was on time. Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2023
very satisfied with my purchase, product delivered quickly in suitable cardboard packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2023
Everything went very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2023
A real hat shop that I discovered through an advertisement on my smartphone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2023
Pretty hat and ultra-fast delivery, I am very happy with my purchase from this merchant that I did not know before.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2023
Very good site with a lot of choices!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2023
I know this is not really objective but don't change anything your site is easy, the delivery was great the delivery person even called me to receive the package, the product is of very good quality, buying French there are still good things in our territory :), I obviously recommend this very serious site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2023
Fast delivery. Description matches the product received.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2023
Top-notch I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2023
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2023
Customer service attentive, fast delivery in 48h, good quality price product (beret). Just one issue with the site that charged two orders in a row without having authorization from my bank for the first. To be reviewed, how is this possible? There are 2 different addresses, one in Paris, one in Roanne, you immediately think of an online scam...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2023
Impeccable from start to finish. Nothing to say except that the choice of fleece caps is shrinking year by year. Too bad...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2023
Serious store, fast delivery, quality products, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
very good customer service. thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2023
The site is a bit confusing but with time you can manage. A bit more clarity would be a plus.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2023
Hat sent late due to being out of stock; otherwise everything is OK.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2023
Carefully packaged, fast delivery, hat as described. It's perfect. I will order from this site next time!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2023
I am completely satisfied with my first experience with Traclet in terms of browsing the site, placing the order itself, delivery, and especially the item received which met my expectations and was packaged with care
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2023
superb cap
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2023
Wide choice Quality of products Reliable order Correct deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2023
Perfect, product identical to the description and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2023
Very good, order received quickly, impeccable product and quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2023
Fast service and super cap! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2023
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
No problem, product as described and delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2023
Fast delivery, carefully packaged and quality product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2023
Good delivery. Beautiful hat
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