Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 08/12/2023 à 06h37 following a purchase from 22/11/2023

I am happy with the quality!

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 22h32 following a purchase from 04/12/2023

Perfect

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 22h00 following a purchase from 03/12/2023

fast delivery, very well packaged hat

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 21h58 following a purchase from 03/12/2023

Perfect

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 21h51 following a purchase from 03/12/2023

The hat corresponds well to the desired item

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 21h23 following a purchase from 24/11/2023

Return of the order non-compliant size: very small item said to be one size
I paid to return it
Upon arrival, I was charged shipping fees for the delivery, whereas I paid for this delivery at the time of ordering
Practice that is not indicated in the T&Cs
Curious procedure

Translated reviews

Response from Chapellerie Traclet Published on 08/12/2023

Hello
The one size fits a head circumference of 55 to 58 cm.
What size do you need?
For the return shipping costs, they are indeed noted in our T&Cs
https://www.chapellerie-traclet.com/fr/content/3-conditions-generales-de-ventes
This right of withdrawal is exercised without penalty, except for return shipping costs and transport costs
Remaining at your disposal
Best regards
Traclet Sébastien

Acheteur Vérifié

Published on 07/12/2023 à 21h10 following a purchase from 03/12/2023

Fast delivery! Conforms!! Super well packaged! Perfect

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 20h48 following a purchase from 01/12/2023

Beautiful quality

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 20h43 following a purchase from 01/12/2023

Very good advice and efficient. Very helpful.

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 20h27 following a purchase from 03/12/2023

Product conforms, quick arrival, thank you for the gift

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 20h26 following a purchase from 03/12/2023

Good follow-up, fast delivery

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 20h15 following a purchase from 03/12/2023

very beautiful product with a quality/price ratio exceeding my expectations.

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 20h14 following a purchase from 02/12/2023

Very fast, very good

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 19h58 following a purchase from 01/12/2023

Always quality, that's all that needs to be said

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 19h58 following a purchase from 03/12/2023

Very good tricorn, exactly the one I was looking for

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 19h57 following a purchase from 28/11/2023

A lot of difficulty navigating the site, many bugs.

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 19h56 following a purchase from 03/12/2023

Very easy to find an item and make a choice

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 19h51 following a purchase from 03/12/2023

Super beautiful and warm

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 13h11 following a purchase from 30/11/2023

Very satisfied.

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 10h53 following a purchase from 29/11/2023

very easy to use

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 10h37 following a purchase from 29/11/2023

Very beautiful hat

Translated reviews

Acheteur Vérifié

Published on 07/12/2023 à 09h51 following a purchase from 30/11/2023

Clear and effective.

Translated reviews

Acheteur Vérifié

Published on 06/12/2023 à 22h42 following a purchase from 23/11/2023

Very happy, wide choice, effective size guide and delivery within the expected time

Translated reviews

Acheteur Vérifié

Published on 06/12/2023 à 22h35 following a purchase from 29/11/2023

Product that exactly meets my expectations. Controlled delivery times.

Translated reviews

Acheteur Vérifié

Published on 06/12/2023 à 20h48 following a purchase from 30/11/2023

Perfect

Translated reviews

Acheteur Vérifié

Published on 06/12/2023 à 20h40 following a purchase from 29/11/2023

Received my order quickly

Translated reviews

Acheteur Vérifié

Published on 06/12/2023 à 20h14 following a purchase from 29/11/2023

Very good quality product, fast delivery, happy with my purchase

Translated reviews

Acheteur Vérifié

Published on 06/12/2023 à 19h58 following a purchase from 29/11/2023

Lots of choices.

Translated reviews

Acheteur Vérifié

Published on 06/12/2023 à 17h46 following a purchase from 26/11/2023

fast delivery well packaged with care

Translated reviews

Acheteur Vérifié

Published on 06/12/2023 à 14h46 following a purchase from 01/12/2023

Excellent serious site / fast / well packaged ... and the little gift on top that is always nice!

Translated reviews

Acheteur Vérifié

Published on 06/12/2023 à 10h48 following a purchase from 29/11/2023

Good product corresponds well to the description, fast delivery. very satisfied

Translated reviews

Acheteur Vérifié

Published on 06/12/2023 à 08h32 following a purchase from 28/11/2023

recommendable

Translated reviews

Acheteur Vérifié

Published on 06/12/2023 à 07h39 following a purchase from 12/11/2023

Good product, but restocking a bit long, without defining the delay

Translated reviews

Acheteur Vérifié

Published on 05/12/2023 à 23h56 following a purchase from 25/11/2023

Serious and fast

Translated reviews

Acheteur Vérifié

Published on 05/12/2023 à 20h53 following a purchase from 30/11/2023

The received item is of good quality. The color corresponds well to the photo that the store sent me. Fortunately, I did not rely on the photo on the site, which is very different.

Translated reviews

Acheteur Vérifié

Published on 05/12/2023 à 20h27 following a purchase from 29/11/2023

The site is simple to use. The delivery was very fast and the product is satisfactory. Well done!

Translated reviews

Acheteur Vérifié

Published on 05/12/2023 à 20h13 following a purchase from 29/11/2023

Very good quality hat and fast delivery
Thank you

Translated reviews

Acheteur Vérifié

Published on 05/12/2023 à 20h01 following a purchase from 08/11/2023

Thank you for existing

Translated reviews

Acheteur Vérifié

Published on 05/12/2023 à 19h15 following a purchase from 01/12/2023

Very good reception, excellent article, perfect size, completely satisfied

Translated reviews

Acheteur Vérifié

Published on 05/12/2023 à 17h12 following a purchase from 30/11/2023

Quality article and arrived very quickly! Buying French is the best there is.

Translated reviews