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Rating: 5 out of 5
Everything went well from order to delivery. Very good summer cap.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
Great purchase, arrived in a few days, great quality and affordable price! Awesome!
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F
Rating: 5 out of 5
5 stars, not 1. Very satisfied.
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J
Rating: 5 out of 5
I recommend buying on the site, quality product, fast and careful shipping. This is my third purchase without regrets.
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G
Rating: 5 out of 5
Receipt as expected, fast shipping. Thank you
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P
Rating: 1 out of 5
Significant defect on the hat, it cost me money to return it
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Response from Chapellerie Traclet
Hello Philippe,
Thank you for your feedback and we are sincerely sorry to hear that your experience did not meet your expectations. Your satisfaction is essential to us, and we would be happy to discuss your situation to find a solution. Please feel free to contact us directly for further discussion.
Best regards,
The boutique team
Thank you for your feedback and we are sincerely sorry to hear that your experience did not meet your expectations. Your satisfaction is essential to us, and we would be happy to discuss your situation to find a solution. Please feel free to contact us directly for further discussion.
Best regards,
The boutique team
G
Rating: 5 out of 5
Perfect.
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M
Rating: 5 out of 5
It's perfect - order received on time. I am delighted and I recommend Traclet
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P
Rating: 5 out of 5
Very good caps and shipping without issues
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G
Rating: 5 out of 5
Impeccable products. Delivered very quickly. Cherry on the cake: French manufacturing.
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R
Rating: 5 out of 5
It was flattened upon arrival; but I managed to restore its shape with steam. In any case, it is of very good quality
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R
Rating: 5 out of 5
Order arrived very quickly. Well packaged. Nice cap that matches the description. A small disappointment though, the color is not the same as the one shown in the photo which seemed more like 'work blue'. That's why we chose it. In fact, it is classic navy blue.
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C
Rating: 5 out of 5
I received a magnificent hat and I am extremely satisfied with my product.
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J
Rating: 1 out of 5
Not of good quality
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Response from Chapellerie Traclet
Hello Jo,
We are sincerely sorry to hear that you are not satisfied with the quality of our products. We place great importance on our customers' experience and would be happy to discuss with you to understand your feelings. Please feel free to contact us directly so that we can find a solution together.
Best regards,
The Traclet hat shop team
We are sincerely sorry to hear that you are not satisfied with the quality of our products. We place great importance on our customers' experience and would be happy to discuss with you to understand your feelings. Please feel free to contact us directly so that we can find a solution together.
Best regards,
The Traclet hat shop team
C
Rating: 5 out of 5
Very beautiful hat. Beautiful quality, nothing to say.
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C
Rating: 5 out of 5
Very good product
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K
Rating: 5 out of 5
Fast shipping, product as described
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J
Rating: 4 out of 5
Transaction without issues.
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M
Rating: 5 out of 5
Hat corresponding to my expectations and needs.
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M
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
I bought a Crambes Safari hat during my vacation in the Gorges de Tarn in 2011. I still wear it for gardening. I just bought a new Safari (this time in blue) and I am delighted. Thank you Crambes for the style and quality of your products. Regards, James Finch
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P
Rating: 5 out of 5
Great beret, top quality
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P
Rating: 5 out of 5
Fast and compliant delivery
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N
Rating: 5 out of 5
More than perfect, aesthetic and very protective, well done
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P
Rating: 5 out of 5
Top hat very well finished, fast delivery. Perfect
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O
Rating: 5 out of 5
Good quality of the product
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C
Rating: 5 out of 5
Order received within the announced deadlines and in good condition. Perfect!!!
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R
Rating: 5 out of 5
Meets my expectations.
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D
Rating: 5 out of 5
Order as described
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J
Rating: 5 out of 5
The hat I ordered is much prettier than in the photos. The available and recommended size is perfectly consistent. The packaging is impeccable. The shipping time is fast (and you receive it quickly in my case where you wisely choose the carrier. Avoid the one with 3 letters).
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C
Rating: 5 out of 5
A lot of choices, delivery quite fast. Maybe more large sizes?
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A
Rating: 5 out of 5
Really, I am delighted! The hat is perfect, the right size, it is really very beautiful and was delivered in a box that protected it well, I am enchanted!
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P
Rating: 5 out of 5
Nothing to report, conforms to my request
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R
Rating: 5 out of 5
Conforms to my expectations. Perfect quality
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P
Rating: 5 out of 5
Hello, The ordered item is of beautiful quality. The color is discreet. The delivery was quick and careful. Thank you very much.
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M
Rating: 5 out of 5
The item is in line with what I expected.
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I
Rating: 5 out of 5
Very satisfied with my order received on time
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R
Rating: 5 out of 5
excellent very fast service I am a quality customer thank you
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F
Rating: 5 out of 5
Beautiful product, the second one, good value for money, fast shipping, I highly recommend.
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A
Rating: 5 out of 5
Serious site and quality products.
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