Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Very nice item I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2023
I give 5 but there was a small hiccup, I was supposed to receive an email to notify me of the availability of an item, which was not done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2023
Correct, but tedious back and forth in consultation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2023
received on time.
Good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2023
Superb site, nice and intuitive; on the phone to the store, a lovely saleswoman is at your service with relevant advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Easy to navigate website. The service was impeccable with items arriving within 48 hours.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2023
Easy order, and delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2023
Quality, seriousness and speed of shipping.
Good description: size, color, model and material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2023
Fast and well-protected delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2023
Satisfied with my order, corresponds well to my order, ease of the site, speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Very nice hat that I received very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Perfect, fast delivery and cap exactly matching my expectations!
Nice quality, I recommend,
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/05/2023
I ordered 3 items. The hat received is not the right color (I ordered beige,
I received chocolate. The fan has a defect in the printing of the patterns in the middle; it was for a gift, I lost 21 euros and have to find something else ... only the cap corresponds to the order. I would like to return but I have to pay ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Product conforms, delivery time respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2023
Nothing to say, correct transaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2023
Product conforms to its presentation. Delivery within the announced deadlines.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2023
Everything is clear. No problem!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2023
Clear and easy to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2023
The delivery is perfect in a rigid packaging, the cap carefully packed, I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2023
Navigation quite clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2023
Items conform, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2023
Good site, fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/05/2023
The site is pretty, the hat was very unpleasant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2023
Nothing to complain about everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2023
Very well done package and no delivery problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2023
Perfect fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2023
Very fast delivery. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2023
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2023
Hats of good quality. Solid and protective packaging, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2023
Fast delivery, product completely conforms to my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2023
Easy order. Interesting site to visit. Happy to discover your shop.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Perfect product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2023
Ultra-fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2023
Quality cap, good cotton, neat seams - fast shipping service = very good quality/price ratio so I bought 6 colors of the same model
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2023
Very good, impeccable service, careful and attentive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2023
Perfectly
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