Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Poor finishing and return at our expense €10 to return a beret! Really very disappointed, I will not order again.
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Response from Chapellerie Traclet
Hello
Thank you for your message.
In case of an issue, please send us a photo at [email protected]
Thus we will proceed with its exchange with a return label for the model with an issue.
Remaining at your disposal
Sincerely
Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2022
Everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
Responsive and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
Fast and very careful shipping. Very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
The item (Stetson Traveller cotton hat) completely meets my expectations although slightly wider than my head size easily remedied with a hat size reducer band. Item received in perfect condition in a suitable box and well protected by tissue paper plus a small ballpoint pen as a gift. Thank you Chapellerie Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
Simple order, ultra fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2023
Fast processing and easy online procedure, correct delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2023
simple and intuitive site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2022
the details of the black hats are not visible in the photographs
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
Fast delivery and product compliant. Thank you for your seriousness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
Product in line with my expectations, and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2022
Pleasant site, precise and correct search criteria, quick response to additional requests on availability and restocking of items, wide and varied offer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2023
The product matches the description, but is small, exchange in progress
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Impeccable. careful packaging. fast. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
Very good customer assistance. The product suits me perfectly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2022
Product in line with my expectations and of quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2022
clear site, easy to access.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
Efficient house selling quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2022
Items conform to the description, very fast delivery. Well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
Very nice and received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2023
very satisfied, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2022
Very efficient site and merchant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2023
Conforms to my order, no surprises
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2023
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
Everything was perfect.
I am very satisfied with my purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2023
satisfactory set
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2023
Super good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
Delivery on time as announced, quality hat, advice by phone and YouTube video from the shop. I recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
Very pretty hat, nice color
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
Super hat fits perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2023
Quality items, (very) fast and careful shipping, it's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
Very fast delivery even after a return due to size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2023
Very pleasant site to discover. Quality products, I like to know their origin.
Delivery: No issues
I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2022
Conforms to the description and even better than in the photo. Fast delivery. Very satisfied. I recommend without any problem.
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Response from Chapellerie Traclet
thank you very much for your message.
remaining at your disposal
sincerely
Traclet sebastien
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2022
The site is pleasant, the proposed products are interesting. The after-sales service seems efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Superrrrrrrrrn.
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Response from Chapellerie Traclet
Thank you for your message
Best wishes 2023
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