Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié

Published on 04/08/2022 à 15h02 following a purchase from 29/07/2022

It's perfect

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Acheteur Vérifié

Published on 04/08/2022 à 14h44 following a purchase from 31/07/2022

fast delivery, beautiful product quality

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Acheteur Vérifié

Published on 04/08/2022 à 14h31 following a purchase from 31/07/2022

Order received on time, with a parcel received in very good condition.
Lots of details on the site regarding the items

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Acheteur Vérifié

Published on 04/08/2022 à 13h05 following a purchase from 30/07/2022

Instead of buying a low-quality party accessory that will end up in the trash, we opted for a sustainable solution by acquiring real straw hats from the Traclet hat shop. It's honestly not much more expensive and it's of excellent quality. Clearly, these two beautifully handcrafted hats will serve us for a long time...

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Acheteur Vérifié

Published on 03/08/2022 à 23h03 following a purchase from 27/07/2022

Simple easy product conforms to the description

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Acheteur Vérifié

Published on 03/08/2022 à 18h25 following a purchase from 23/07/2022

for the site very satisfied very well explained easy to read

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Acheteur Vérifié

Published on 03/08/2022 à 16h05 following a purchase from 24/07/2022

impeccable service

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Acheteur Vérifié

Published on 03/08/2022 à 02h20 following a purchase from 26/07/2022

Very good

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Acheteur Vérifié

Published on 02/08/2022 à 21h23 following a purchase from 26/07/2022

Excellent products, simple navigation and very fast delivery.

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Acheteur Vérifié

Published on 02/08/2022 à 19h10 following a purchase from 28/07/2022

I recommend

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Acheteur Vérifié

Published on 02/08/2022 à 19h01 following a purchase from 28/07/2022

Order received on time.
Completely satisfied with the two caps ordered online from the Traclet Hat Shop.

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Acheteur Vérifié

Published on 02/08/2022 à 17h54 following a purchase from 27/07/2022

Good product delivered quickly

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Acheteur Vérifié

Published on 02/08/2022 à 11h47 following a purchase from 28/07/2022

Exercising site where I was able to find most of the items I was looking for. Serious site with fast and careful shipping. The contact with customer service is perfect and very professional. I highly recommend and will gladly return.

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Acheteur Vérifié

Published on 02/08/2022 à 09h27 following a purchase from 25/07/2022

Order processed quickly, perfect.

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Acheteur Vérifié

Published on 01/08/2022 à 21h31 following a purchase from 26/07/2022

Quality hats and fast delivery received in 48h

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Acheteur Vérifié

Published on 01/08/2022 à 16h19 following a purchase from 29/07/2022

Excellent seller very friendly and very professional

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Acheteur Vérifié

Published on 01/08/2022 à 12h20 following a purchase from 27/07/2022

very good

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Acheteur Vérifié

Published on 01/08/2022 à 10h02 following a purchase from 24/07/2022

no comment

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Acheteur Vérifié

Published on 01/08/2022 à 07h35 following a purchase from 25/07/2022

Tb: faster delivery would be even better…

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Acheteur Vérifié

Published on 01/08/2022 à 06h43 following a purchase from 25/07/2022

Functional site

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Acheteur Vérifié

Published on 31/07/2022 à 23h40 following a purchase from 25/07/2022

Very good, and professional, as usual. So 5 stars. Very serious.

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Acheteur Vérifié

Published on 31/07/2022 à 22h32 following a purchase from 25/07/2022

Practical site

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Acheteur Vérifié

Published on 31/07/2022 à 21h02 following a purchase from 23/06/2022

Explicit choice. Good size options. Easy to use.

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Acheteur Vérifié

Published on 31/07/2022 à 20h55 following a purchase from 22/07/2022

The ordered cork headband has not arrived

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Response from Chapellerie Traclet Published on 01/08/2022

Hello
thank you for your comment.
Your order includes only a summer cotton hat anti UPF 40+ - Ros - Size: S - 54/55 cm
We had no information about an order for a cork band but we will immediately ensure your complete satisfaction with the cork bands that are being sent today by letter.
Remaining at your disposal
Best regards
Traclet sebastien

Acheteur Vérifié

Published on 31/07/2022 à 20h16 following a purchase from 27/07/2022

Ease of use, good value for money of the proposed products.

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Acheteur Vérifié

Published on 31/07/2022 à 18h58 following a purchase from 27/07/2022

Excellent service. As always.

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Acheteur Vérifié

Published on 31/07/2022 à 18h43 following a purchase from 24/07/2022

Great cap received quickly and very well packaged.

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Acheteur Vérifié

Published on 31/07/2022 à 17h43 following a purchase from 27/07/2022

Good item, delivered quickly. Confirmation of the very good quality of the products and services of the Traclet company.

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Acheteur Vérifié

Published on 31/07/2022 à 16h40 following a purchase from 28/07/2022

Perfect as usual

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Acheteur Vérifié

Published on 31/07/2022 à 14h14 following a purchase from 25/07/2022

Delighted with my order received quickly

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Acheteur Vérifié

Published on 31/07/2022 à 10h59 following a purchase from 25/07/2022

Excellent! For many years I had the opportunity to come to the store and choose a hat, today I am placing a few orders online. Ordered and received in 72h I am completely satisfied. Olivier

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Acheteur Vérifié

Published on 31/07/2022 à 10h53 following a purchase from 23/07/2022

Order in line with my expectations and delivered very quickly

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Acheteur Vérifié

Published on 30/07/2022 à 17h11 following a purchase from 26/07/2022

Top quality

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Acheteur Vérifié

Published on 30/07/2022 à 16h50 following a purchase from 24/07/2022

Fast delivery, no problem, very serious online tracking, I recommend!

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Acheteur Vérifié

Published on 30/07/2022 à 16h45 following a purchase from 24/07/2022

Well-finished product, well packaged and delivered quickly

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Acheteur Vérifié

Published on 30/07/2022 à 16h19 following a purchase from 23/07/2022

Perfect

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Acheteur Vérifié

Published on 30/07/2022 à 16h03 following a purchase from 20/07/2022

A lot of choice
One can have "made in France" and quality products made in the countries of origin.

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Acheteur Vérifié

Published on 30/07/2022 à 15h14 following a purchase from 26/07/2022

I received my order very quickly in well-suited packaging so in perfect condition

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Acheteur Vérifié

Published on 30/07/2022 à 14h20 following a purchase from 26/07/2022

perfect

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Acheteur Vérifié

Published on 30/07/2022 à 13h56 following a purchase from 19/07/2022

Excellent

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