Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié

Published on 13/05/2022 à 18h35 following a purchase from 04/05/2022

Very good

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Acheteur Vérifié

Published on 13/05/2022 à 17h04 following a purchase from 09/05/2022

Order compliant and shipping well followed and fast. Perfect

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Acheteur Vérifié

Published on 13/05/2022 à 16h00 following a purchase from 06/05/2022

Quality product that I have been using for several years to protect myself from the sun

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Acheteur Vérifié

Published on 13/05/2022 à 16h00 following a purchase from 09/05/2022

Very nice cap and made in France

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Acheteur Vérifié

Published on 13/05/2022 à 15h45 following a purchase from 08/05/2022

Size issue at the order (different screen before and after validation)

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Acheteur Vérifié

Published on 13/05/2022 à 15h32 following a purchase from 10/05/2022

Navigating the site is easy, delivery is fast but I still have the same issue with ordering on my account on the site. I always have to call La Chapellerie directly! The phone reception is perfect.

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Acheteur Vérifié

Published on 13/05/2022 à 15h28 following a purchase from 21/04/2022

Out of stock at the order, however delivery was quite fast. It would have just been appreciated to have an idea of the restocking delay… if you were aware of it…

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Acheteur Vérifié

Published on 13/05/2022 à 15h22 following a purchase from 06/05/2022

Completely satisfied with my purchase.

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Acheteur Vérifié

Published on 13/05/2022 à 15h11 following a purchase from 06/05/2022

A wonderful choice! Very serious company!

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Acheteur Vérifié

Published on 13/05/2022 à 14h14 following a purchase from 06/05/2022

Magnificent hat that corresponds perfectly to the photos online. Fast delivery, careful packaging. Everything is OK

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Acheteur Vérifié

Published on 13/05/2022 à 14h13 following a purchase from 09/05/2022

Perfectly packaged order - compliant with the photo - fast delivery ... site to recommend to customers.

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Acheteur Vérifié

Published on 13/05/2022 à 13h27 following a purchase from 04/05/2022

Serious site and quality of items

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Acheteur Vérifié

Published on 13/05/2022 à 12h35 following a purchase from 04/05/2022

Good size quality cap

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Acheteur Vérifié

Published on 13/05/2022 à 12h04 following a purchase from 08/05/2022

Fast reception and compliant with the order. Perfect

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Acheteur Vérifié

Published on 13/05/2022 à 10h19 following a purchase from 23/04/2022

Easy to use site

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Acheteur Vérifié

Published on 13/05/2022 à 08h22 following a purchase from 08/05/2022

The order went well and the panama is of good quality, but TNT sends messages to announce delivery at the pickup point when the package has not arrived... So we go twice for nothing... Disappointing.

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Acheteur Vérifié

Published on 12/05/2022 à 16h58 following a purchase from 09/05/2022

VERY good site, simple and practical, impeccable delivery, quality packaging and wrapping. Product corresponding to the description.

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Acheteur Vérifié

Published on 12/05/2022 à 11h08 following a purchase from 04/05/2022

Simple navigation, large choice of products, product received conforms to my order.

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Acheteur Vérifié

Published on 12/05/2022 à 10h43 following a purchase from 05/05/2022

Quality hat and competitive price, fast and perfect delivery

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Acheteur Vérifié

Published on 11/05/2022 à 15h23 following a purchase from 06/05/2022

Top! The website is very well done, the product was delivered very quickly in impeccable packaging; the hat I bought corresponds exactly to the description and my expectations, the size is strictly compliant, in short.... I will come back!!!

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Acheteur Vérifié

Published on 11/05/2022 à 13h06 following a purchase from 03/05/2022

ok ok

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Acheteur Vérifié

Published on 11/05/2022 à 11h26 following a purchase from 29/04/2022

Happy with my order, corresponds to the indications given on the site, easy to use site, fast and careful delivery

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Acheteur Vérifié

Published on 11/05/2022 à 10h42 following a purchase from 23/04/2022

Many choices and smooth navigation on the site.

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Acheteur Vérifié

Published on 10/05/2022 à 19h48 following a purchase from 04/05/2022

Well received quickly

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Acheteur Vérifié

Published on 10/05/2022 à 15h14 following a purchase from 22/04/2022

Clear and precise site

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Acheteur Vérifié

Published on 10/05/2022 à 09h54 following a purchase from 06/05/2022

Ultra fast delivery. Bravo

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Acheteur Vérifié

Published on 10/05/2022 à 06h00 following a purchase from 03/05/2022

Perfect.... order, delivery and ordered item, everything is very good.... Hats off!

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Acheteur Vérifié

Published on 09/05/2022 à 19h32 following a purchase from 04/05/2022

nothing except that it's a bit expensive...

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Acheteur Vérifié

Published on 09/05/2022 à 18h36 following a purchase from 01/05/2022

Excellent product description that really makes you want to buy it. The hat is superb and of excellent quality. The sizing method is perfectly clear and precise.

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Acheteur Vérifié

Published on 09/05/2022 à 15h11 following a purchase from 04/05/2022

Nothing to add to impeccable service

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Acheteur Vérifié

Published on 09/05/2022 à 12h57 following a purchase from 03/05/2022

Impeccable

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Acheteur Vérifié

Published on 09/05/2022 à 09h05 following a purchase from 29/04/2022

Satisfactory

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Acheteur Vérifié

Published on 08/05/2022 à 22h24 following a purchase from 02/05/2022

Very good

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Acheteur Vérifié

Published on 08/05/2022 à 21h58 following a purchase from 05/04/2022

The delivery took a while but arrived before the date of use. It's a shame you didn't respond to my delivery date request.

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Acheteur Vérifié

Published on 08/05/2022 à 20h55 following a purchase from 30/04/2022

very good site and order processed quickly
I recommend

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Acheteur Vérifié

Published on 08/05/2022 à 17h22 following a purchase from 04/05/2022

Hat dropped in the mailbox without its packaging.

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Acheteur Vérifié

Published on 08/05/2022 à 15h50 following a purchase from 05/05/2022

As always: perfect packaging…my little cap well protected

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Acheteur Vérifié

Published on 08/05/2022 à 13h38 following a purchase from 05/05/2022

Traclet? Did you say Traclet?
Every time it's perfect, I recommend without hesitation and without the slightest doubt this wonderful brand!

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Acheteur Vérifié

Published on 08/05/2022 à 12h59 following a purchase from 30/04/2022

very good

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Acheteur Vérifié

Published on 07/05/2022 à 21h52 following a purchase from 04/05/2022

Fast shipping, product as described

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