Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié

Published on 29/04/2022 à 11h41 following a purchase from 22/04/2022

Not enough photos.

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Acheteur Vérifié

Published on 29/04/2022 à 09h14 following a purchase from 14/04/2022

Terrible, Stay away.

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Response from Chapellerie Traclet Published on 29/04/2022

Hello
The order for England was placed on the 14th and shipped the same day under the tracking colissimo
CF242952895FR
Shipped Shipped Armada Levell 14/04/2022 18:03:45
Payment accepted 14/04/2022 18:03:45
Payment accepted 14/04/2022 05:29:03
According to the colissimo tracking, the package is on April 29 in the distribution center today.
Remaining at your disposal
Best regards
Traclet

Acheteur Vérifié

Published on 29/04/2022 à 06h25 following a purchase from 25/04/2022

nothing to report; The requested product was delivered on time

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Acheteur Vérifié

Published on 28/04/2022 à 20h53 following a purchase from 24/04/2022

Perfect

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Acheteur Vérifié

Published on 28/04/2022 à 20h37 following a purchase from 24/04/2022

Very happy with my hat!

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Acheteur Vérifié

Published on 28/04/2022 à 20h28 following a purchase from 22/04/2022

perfect

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Acheteur Vérifié

Published on 28/04/2022 à 19h45 following a purchase from 23/04/2022

It's good

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Acheteur Vérifié

Published on 28/04/2022 à 17h42 following a purchase from 14/04/2022

Careful packaging

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Acheteur Vérifié

Published on 28/04/2022 à 17h38 following a purchase from 24/04/2022

Simple, fast order and in accordance with the promised delivery time. Quality product.

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Acheteur Vérifié

Published on 28/04/2022 à 17h35 following a purchase from 24/04/2022

I am delighted with an item of 'class'

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Acheteur Vérifié

Published on 28/04/2022 à 16h58 following a purchase from 23/04/2022

Satisfied with the ear-covering caps and neck protection that I ordered

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Acheteur Vérifié

Published on 28/04/2022 à 16h11 following a purchase from 21/04/2022

The order was very well managed

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Acheteur Vérifié

Published on 28/04/2022 à 15h09 following a purchase from 20/04/2022

Always very satisfied, a lot of choice

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Acheteur Vérifié

Published on 28/04/2022 à 11h47 following a purchase from 31/03/2022

Very beautiful hats, and of very good quality, it was worth the wait of 3 weeks for delivery.

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Acheteur Vérifié

Published on 28/04/2022 à 10h55 following a purchase from 21/04/2022

Very good site, a wide choice, advice and top delivery

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Acheteur Vérifié

Published on 28/04/2022 à 10h11 following a purchase from 12/04/2022

site clearly presented and pleasant

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Acheteur Vérifié

Published on 28/04/2022 à 09h51 following a purchase from 27/03/2022

Good, I recommend, size OK? color OK

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Acheteur Vérifié

Published on 27/04/2022 à 17h18 following a purchase from 19/04/2022

Everything is fine

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Acheteur Vérifié

Published on 27/04/2022 à 13h31 following a purchase from 21/04/2022

Top hat!

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Acheteur Vérifié

Published on 27/04/2022 à 11h38 following a purchase from 11/04/2022

The ordered hats perfectly match my expectations.

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Acheteur Vérifié

Published on 27/04/2022 à 11h34 following a purchase from 17/04/2022

Perfect

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Acheteur Vérifié

Published on 27/04/2022 à 11h10 following a purchase from 15/04/2022

Long-time customers, we have always been satisfied with the choice, prices, and quality of the products and exchanges with the store.

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Acheteur Vérifié

Published on 27/04/2022 à 10h52 following a purchase from 22/04/2022

Site of s***

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Response from Chapellerie Traclet Published on 27/04/2022

Hello
Thank you for your message, but this is incomprehensible.
We delivered you a Stetson western hat with personalized letters.
What is the problem you are encountering?
Remaining at your disposal to understand the issue.
Best regards
Traclet Sebastien

Acheteur Vérifié

Published on 27/04/2022 à 10h11 following a purchase from 19/04/2022

fast and well packaged

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Acheteur Vérifié

Published on 26/04/2022 à 16h50 following a purchase from 20/04/2022

Very good service, a wide choice of products, easy navigation to find the right model. Careful packaging, and very fast delivery! I recommend!

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Acheteur Vérifié

Published on 26/04/2022 à 13h33 following a purchase from 18/04/2022

Order ease OK
Fast and compliant delivery
Everything is OK

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Acheteur Vérifié

Published on 26/04/2022 à 11h29 following a purchase from 18/04/2022

Fast delivery (to the relay point for my choice)
Product compliant and of good quality.

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Acheteur Vérifié

Published on 26/04/2022 à 10h39 following a purchase from 17/04/2022

A lot of choices at all prices! Delivery was quite fast, I am very satisfied with my hat which arrived well packaged and meets my expectations!

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Acheteur Vérifié

Published on 26/04/2022 à 10h28 following a purchase from 20/04/2022

The site is clear, easy to use; the parcel shipment is fast, well secured and the delivery day was correctly announced

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Acheteur Vérifié

Published on 26/04/2022 à 10h27 following a purchase from 22/04/2022

Excellent in every way

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Acheteur Vérifié

Published on 26/04/2022 à 09h55 following a purchase from 19/04/2022

Very good quality of products and the website is very well done.

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Acheteur Vérifié

Published on 26/04/2022 à 09h54 following a purchase from 12/04/2022

Easy and complete search
I highly recommend

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Acheteur Vérifié

Published on 26/04/2022 à 08h15 following a purchase from 22/04/2022

Everything is perfect and fast....

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Acheteur Vérifié

Published on 26/04/2022 à 08h11 following a purchase from 20/04/2022

Nothing to report, everything is fine

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Acheteur Vérifié

Published on 25/04/2022 à 20h14 following a purchase from 21/04/2022

Everything is well respected from the order to the delivery Thank you

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Acheteur Vérifié

Published on 25/04/2022 à 19h57 following a purchase from 14/04/2022

I have nothing to add from the start to the arrival everything was perfect. Thank you

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Acheteur Vérifié

Published on 25/04/2022 à 17h45 following a purchase from 22/04/2022

It's total perfection at all levels

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Acheteur Vérifié

Published on 25/04/2022 à 17h30 following a purchase from 19/04/2022

Very good quality headwear, with a wide choice of caps or others. The shipment was fast and very carefully packaged, I recommend this site.

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Acheteur Vérifié

Published on 25/04/2022 à 17h29 following a purchase from 21/04/2022

Nothing to report.

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Acheteur Vérifié

Published on 25/04/2022 à 14h06 following a purchase from 21/04/2022

It's a shame that it's a Chinese manufacturing...

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