Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié

Published on 18/04/2022 à 09h20 following a purchase from 24/03/2022

already several purchases always no problem

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Acheteur Vérifié

Published on 17/04/2022 à 22h34 following a purchase from 14/04/2022

The item is just as it should be, delivered very quickly, thank you

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Acheteur Vérifié

Published on 17/04/2022 à 21h43 following a purchase from 11/03/2022

A bit of a wait but it was worth it....

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Acheteur Vérifié

Published on 17/04/2022 à 21h14 following a purchase from 08/04/2022

Very good site, easy to understand, clear, very good site

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Acheteur Vérifié

Published on 17/04/2022 à 20h52 following a purchase from 09/04/2022

PERFECT. speed.

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Acheteur Vérifié

Published on 17/04/2022 à 20h42 following a purchase from 10/04/2022

Nothing to complain about, fast delivery, impeccable packaging, items identical to the photos

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Acheteur Vérifié

Published on 17/04/2022 à 20h34 following a purchase from 09/04/2022

I type 63cm in the site's search engine, but unfortunately I don't see all the caps of that size. But otherwise, I am quite satisfied!

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Acheteur Vérifié

Published on 17/04/2022 à 17h47 following a purchase from 25/03/2022

The hat I ordered is of very nice quality, meets my expectations. It is really beautiful. I am delighted!

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Acheteur Vérifié

Published on 17/04/2022 à 16h01 following a purchase from 14/04/2022

Very good overall impression, a quick response to a question by email, shipping the same day, perfect packaging and a good quality hat.

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Acheteur Vérifié

Published on 17/04/2022 à 14h33 following a purchase from 28/03/2022

The customer service was very helpful and attentive to get my package to me on time, I recommend

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Acheteur Vérifié

Published on 16/04/2022 à 16h57 following a purchase from 13/04/2022

Simple and easy navigation on the site. Detailed and useful product description. Shipping and delivery are fast. I recommend.

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Acheteur Vérifié

Published on 16/04/2022 à 14h54 following a purchase from 11/03/2022

Satisfied 9

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Acheteur Vérifié

Published on 16/04/2022 à 14h08 following a purchase from 07/04/2022

Very good experience, the site is clear, you quickly find what you are looking for. The items are well detailed and the delivery was exemplary. Each product was very well protected and packaged.

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Acheteur Vérifié

Published on 16/04/2022 à 12h27 following a purchase from 08/04/2022

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Acheteur Vérifié

Published on 16/04/2022 à 11h51 following a purchase from 11/04/2022

Well protected the hat in the package

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Acheteur Vérifié

Published on 16/04/2022 à 08h56 following a purchase from 09/04/2022

Product conforms to what was presented.

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Acheteur Vérifié

Published on 15/04/2022 à 20h31 following a purchase from 10/04/2022

Very nice cap. Nice effect. Lined. Exactly what I wanted. The size is M, not chosen during the order, fortunately it fits me.

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Acheteur Vérifié

Published on 15/04/2022 à 20h26 following a purchase from 12/04/2022

From ordering to delivery everything is perfect.

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Acheteur Vérifié

Published on 15/04/2022 à 18h33 following a purchase from 05/04/2022

matches what I would like very good value for money

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Acheteur Vérifié

Published on 15/04/2022 à 18h25 following a purchase from 11/04/2022

A lot of choice of quality hats.

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Acheteur Vérifié

Published on 15/04/2022 à 18h16 following a purchase from 11/04/2022

everything is perfect!

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Acheteur Vérifié

Published on 15/04/2022 à 18h02 following a purchase from 06/04/2022

site easy to consult and use

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Acheteur Vérifié

Published on 15/04/2022 à 18h01 following a purchase from 11/04/2022

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Acheteur Vérifié

Published on 15/04/2022 à 16h54 following a purchase from 12/04/2022

Everything went perfectly, from ordering to delivery and in record time.

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Acheteur Vérifié

Published on 15/04/2022 à 16h48 following a purchase from 08/04/2022

No worries, good responsiveness to my questions;

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Acheteur Vérifié

Published on 15/04/2022 à 16h01 following a purchase from 12/04/2022

Efficiency and responsiveness

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Acheteur Vérifié

Published on 15/04/2022 à 15h52 following a purchase from 11/04/2022

Good!

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Acheteur Vérifié

Published on 15/04/2022 à 14h41 following a purchase from 11/04/2022

Fast
Well packaged.

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Acheteur Vérifié

Published on 15/04/2022 à 14h39 following a purchase from 12/04/2022

Perfect!

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Acheteur Vérifié

Published on 15/04/2022 à 09h34 following a purchase from 28/03/2022

Perfect

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Acheteur Vérifié

Published on 15/04/2022 à 05h07 following a purchase from 08/04/2022

Perfect in every way

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Acheteur Vérifié

Published on 14/04/2022 à 23h59 following a purchase from 10/04/2022

Order processed very quickly and the hats are top-notch.
Perfect size.
Quality matches the price.
I am delighted and highly recommend this site.
Thank you for your professionalism.

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Acheteur Vérifié

Published on 14/04/2022 à 21h37 following a purchase from 08/04/2022

Super good selection.

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Acheteur Vérifié

Published on 14/04/2022 à 21h33 following a purchase from 07/04/2022

The product is delivered quickly and well packaged as requested. Thank you.

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Acheteur Vérifié

Published on 14/04/2022 à 21h06 following a purchase from 04/04/2022

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Acheteur Vérifié

Published on 14/04/2022 à 19h47 following a purchase from 09/04/2022

I found what I was looking for, I could track the order, it arrived as announced and the hat was as I had seen and wanted. Bravo!

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Acheteur Vérifié

Published on 14/04/2022 à 19h41 following a purchase from 09/04/2022

Very good

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Acheteur Vérifié

Published on 14/04/2022 à 19h12 following a purchase from 08/04/2022

Everything is perfect

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Acheteur Vérifié

Published on 14/04/2022 à 18h38 following a purchase from 08/04/2022

very disappointed with the product as the logo is not centered - the purchase loses its interest - I am unpleasantly disappointed

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Response from Chapellerie Traclet Published on 15/04/2022

Hello
We received your photo the day before yesterday and
We sent you an email with a photo to indicate that the photo you sent us was poorly placed and that the edge of the cap needs to be raised.
Remaining at your disposal
Best regards
Traclet Sebastien

Acheteur Vérifié

Published on 14/04/2022 à 18h31 following a purchase from 09/04/2022

Nothing to report; product conforms to the order and perfect delivery.

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