Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2021
Perfect, I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2021
Very quickly delivered within the announced deadlines
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2021
Quality item, fast delivery. Delighted
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2021
Nothing to report....
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2021
Careful delivery, hats well packaged. We chose French (Traclet) and Italian products, so the quality was unsurprising. For a perfectly reasonable price.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2021
A good hat, a working site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
Hats of great quality. Just what I was looking for. On Amazon, we are not sure of the quality
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2021
Hello
The indicated delay was indeed stated as 3/5 weeks for manufacturing.
For the person you called, you called the store and not the website.
The person kept you informed in addition to the various emails that were sent to you for the
Tracking of your order.
We hope that the hat meets your satisfaction.
Remaining at your disposal at 0477714058 to discuss it.
Best regards
Traclet Sébastien
Translated reviews
Response from Chapellerie Traclet
Only 1 product out of the 2 ordered present in the package. Complaint email without response to date.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2021
Nothing to report. Good respect for commitments.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2021
Very satisfied, clear site, order received in less than 24h
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2021
Ultra fast, the elusive size found. I love it, I would recommend on this site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2021
Lots of choice and quality.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
very beautiful hat. Very fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2021
The item met all my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2021
Very fast and well packaged. Quality hat
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
I recommend this site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
Perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2021
Great! The expected headgear had a wonderful effect! Total satisfaction for my husband, thank you....
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
Beautiful quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
Order delivered quickly, well packaged and perfectly compliant
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
I can't find a hat in my size in stores. Traclet is the only one that makes size 63. The site is user-friendly and delivery is fast.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2021
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/05/2021
Order not received, no explanations... too bad
Translated reviews
Response from Chapellerie Traclet
Hello
We will check the colissimo tracking on Monday morning.
Remaining at your disposal
Good evening
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/06/2021
Hat too big
Translated reviews
Response from Chapellerie Traclet
Hello
If the hat is too big, it is certainly possible to exchange it.
Please return it to our address with your order reference.
Have a good weekend
Best regards
Traclet Sébastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Very good variety of hats
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
Quality of the item, speed of shipping and pleasant site to use
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
very fast and careful delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
Fast delivery. Carefully packaged, I am delighted with my two hats already adopted.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
Very well detailed site and easy to visualize. Fast delivery and in accordance with the order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
It's exactly the item I was looking for, it matches the description.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2021
Very satisfied... a great choice of hats and caps. Speed of delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
Very good welcome, good advice and responsiveness. I was delivered 2 days later.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2021
Having chosen a Colissimo without signature, I am disappointed that a simple cap was delivered in a box too large for a standard mailbox. I had to go to the post office, which I wanted to avoid.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
Fast good follow-up quality of products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
Perfect hat that I wanted, it is magnificent Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
Product completely meeting my expectations (for a gift) and I feel that I will be tempted by another order for myself.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2021
The site is clear and understandable and the delivery is very fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
I am very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
Everything was impeccable, I recommend.
Translated reviews
We use cookies for audience measurement and improving user experience.