Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
Good value for money. Received in good packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
requested and performed widening perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
Top again this time from A to Z
What to say, except that, keep it up!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
Fast delivery item as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
item well received, compliant and very short deadline!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
Product meets expectations and delivered very quickly. We'll see if it lasts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
Except for a size error, the hat is perfect!!! Thank you!!! But everything is sorted, the right size is coming!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Ease of finding the product on the site and speed of delivery, what more could you ask for? 2 days to arrive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2021
satisfied - item conforms to the catalog
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2021
Satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
I am very satisfied with my order. The berets are very pretty and the hat is elegant. In short, it's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Fast shipping and well packaged. Hat received as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Very good, very easy to access site, layout is very clear, I didn't have to contact customer service, the order placed suits me (beret), now I will think of you for my future headwear, the prices are reasonable for a French house and I prefer items made in France.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
Very clear site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
I am satisfied with the execution of the order and the quality of the product.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/03/2021
2 months for a beanie
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Response from Chapellerie Traclet
Hello
Please excuse us for this delivery delay.
We hope that this high-quality hat will satisfy you.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
Satisfied in every way. Speed of processing, consideration of a specific request (another color than the one available). Easily reachable by phone and very good packaging for shipping. The hat is perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2021
Delivery was compliant and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2021
Fast delivery, packaging ok, quality product, reasonable price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
Site to recommend, very serious, very responsive, quality at the rendezvous.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
Fast Delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2021
100% satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
A discovery for this site and very satisfied with the fast delivery within the deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Very pretty hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
very satisfied with the speed of delivery as well as the quality of the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
fast delivery, very nice beret!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
In accordance with the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Easy contact and quick response to my question. Gray leather cap not found elsewhere.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Delivery on time, qualitative product in accordance with the description on the site, a flawless performance, waiting to choose the future cap for winter
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
Package received super quickly, and hat is great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
Bravo! Package delivered on time, perfect protection and packaging. Congratulations to all!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Product well packaged excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2021
Good quality and very short delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2021
Include photos with faces or head shapes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2021
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2021
Simple navigation, a wide choice of products, fast delivery.
However, returns could be handled by the company (other than for payments via PayPal).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
very clear and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2021
Compliant with the presentation. Good quality, fast delivery. Satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
Very good and very fast
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