Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Thank you for taking the time to share your feedback on our site. We are sorry to hear that the hat did not meet your expectations. Your satisfaction is our priority, and we would be happy to know more about the reasons for your disappointment in order to improve. Please do not hesitate to contact us so that we can assist you in the best way possible.
Best regards,
The Chapellerie Traclet team
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Marie-Christine A.
Rating: 5 out of 5
following a purchase from 04/02/2026
Satisfied: my daughter is delighted with her gift!
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Response from Chapellerie Traclet
Hello Marie-Christine,
Thank you very much for your positive feedback! We are delighted to hear that your daughter is satisfied with her gift. Your satisfaction is our greatest reward. Don't hesitate to return to Chapellerie Traclet for your future purchases!
Best regards,
The Chapellerie Traclet team
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Yvon C.
Rating: 5 out of 5
following a purchase from 05/02/2026
I am satisfied with my purchase. With a very nice finish. I would have liked it to be a little smaller in outer diameter but I think they are all identical. Best regards, Yvon
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Response from Chapellerie Traclet
Dear Yvon,
We sincerely thank you for your boosted review with a perfect score of 5/5. We are delighted to learn that you are satisfied with the finish of your hat. We understand your wish regarding the diameter, and please know that we offer different sizes to best meet your needs. Do not hesitate to contact us for any questions or assistance.
Best regards,
The Chapellerie Traclet team
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Eric B.
Rating: 5 out of 5
following a purchase from 04/02/2026
Good job!
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Response from Chapellerie Traclet
Hello Eric,
We warmly thank you for your positive feedback and your 5-star rating. We are delighted that our site "Chapellerie Traclet" has satisfied you and we will continue to do everything possible to offer you the best experience. Looking forward to seeing you again soon!
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Christian D.
Rating: 5 out of 5
following a purchase from 05/02/2026
Nothing to report
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Response from Chapellerie Traclet
Hello Christian,
We sincerely thank you for your positive review of our site "Chapellerie Traclet". Your satisfaction is our priority, and we are delighted that your experience met your expectations. Please feel free to come back to us for your future purchases, we will always be here to listen to you.
Best regards,
The Chapellerie Traclet team
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Dirk D.
Rating: 5 out of 5
following a purchase from 04/02/2026
I encountered no problems with my order. I am always very satisfied with Traclet, the items, and the service.
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Response from Chapellerie Traclet
Mr. Dirk, we warmly thank you for your positive feedback and your trust in Chapellerie Traclet. We are delighted to learn that you are satisfied with your items as well as our service, and we hope to continue to meet your expectations. Do not hesitate to come back to us for any new order or question.
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Jean Michel P.
Rating: 5 out of 5
following a purchase from 25/01/2026
very satisfied
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Response from Chapellerie Traclet
Hello Jean Michel,
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are very satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority, and your feedback motivates us to continue offering you the best. Don't hesitate to come back and see us!
Best regards,
The Chapellerie Traclet team
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Dominique B.
Rating: 5 out of 5
following a purchase from 04/02/2026
Easy order and processed very quickly. Careful packaging. Good product matching my expectations
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Dominique. We are delighted to learn that your experience on our site was satisfactory and that the product meets your expectations. Your satisfaction is our priority, and we hope to see you again soon at Chapellerie Traclet.
H
Henri H.
Rating: 5 out of 5
following a purchase from 03/02/2026
Nothing to report
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Response from Chapellerie Traclet
Dear Henri,
We sincerely thank you for your positive and concise feedback. Your satisfaction is our priority, and we are delighted that your experience with Chapellerie Traclet met your expectations. Please do not hesitate to reach out to us if you need advice or assistance.
Best regards,
The Chapellerie Traclet team
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David M.
Rating: 5 out of 5
following a purchase from 31/01/2026
-
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Response from Chapellerie Traclet
Hello David,
Thank you very much for your feedback! We are delighted that you enjoyed your experience on our site "Chapellerie Traclet". Please feel free to reach out to us if you have any questions or suggestions.
Best regards,
The Chapellerie Traclet team
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Antoine D.
Rating: 5 out of 5
following a purchase from 03/02/2026
I have only made one purchase on this site. The product I bought suits me. This experience is not sufficient to give a relevant opinion.
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Response from Chapellerie Traclet
Hello Antoine,
Thank you for taking the time to leave a review on our site "Chapellerie Traclet". We are delighted to hear that the product you purchased suits you. We understand that your experience is limited to provide a more complete review. Please feel free to reach out to us with any questions or to discover more of our products in the future. Your satisfaction is our priority!
Best regards,
The Chapellerie Traclet team.
J
Jacques N.
Rating: 5 out of 5
following a purchase from 03/02/2026
Reliable and fast
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Philippe G.
Rating: 5 out of 5
following a purchase from 04/02/2026
Top notch
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Marie France M.
Rating: 5 out of 5
following a purchase from 02/01/2026
Very good. Quick responses were given to all questions
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Nadia B.
Rating: 5 out of 5
following a purchase from 03/02/2026
We are delighted, cap of very nice quality. Nice shape gift for my husband, he is 100% satisfied.. I recommend.
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Wladimir M.
Rating: 5 out of 5
following a purchase from 03/02/2026
Super very good quality, fast and well-protected shipping,
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Patrick L.
Rating: 5 out of 5
following a purchase from 02/02/2026
Very satisfied
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Dominique C.
Rating: 5 out of 5
following a purchase from 03/02/2026
Satisfied
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Pascal L.
Rating: 5 out of 5
following a purchase from 03/02/2026
Professional
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Michael P.
Rating: 4 out of 5
following a purchase from 02/02/2026
Compliant and return of an item ok (size issue)
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Luc S.
Rating: 5 out of 5
following a purchase from 01/02/2026
Hello. I quickly received my navy cap, having made a mistake in size, I was very well welcomed and informed by phone and the product exchange was quick and without any problem. Excellent quality product. I am very satisfied.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 30/01/2026
Very nice caps. Received quickly.
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Jean Pierre C.
Rating: 5 out of 5
following a purchase from 29/01/2026
Very good product, fits well, very fast shipping of the package.
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Joel P.
Rating: 5 out of 5
following a purchase from 31/01/2026
This is the second time I order from you and each time I am satisfied with the services, the order is compliant, delivery within the announced deadlines. Thank you for your professionalism. I highly recommend.
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Eric A.
Rating: 5 out of 5
following a purchase from 21/01/2026
Excellent service with quality
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Bertrand P.
Rating: 5 out of 5
following a purchase from 29/01/2026
The hat is in accordance with its description and the size is quite suitable. The delivery was fast. I am very satisfied
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Nathalie P.
Rating: 5 out of 5
following a purchase from 02/02/2026
Nice item, very interesting price, fast delivery.
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Akli K.
Rating: 5 out of 5
following a purchase from 02/02/2026
Very good quality. Very interesting and competitive price.
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Angélique D.
Rating: 4 out of 5
following a purchase from 02/02/2026
Well received
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Alain A.
Rating: 4 out of 5
following a purchase from 20/01/2026
Well-made hat, just missing a chin strap
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Henry B.
Rating: 4 out of 5
following a purchase from 01/02/2026
A long-time customer... There must be a good reason
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Daniel P.
Rating: 5 out of 5
following a purchase from 31/01/2026
Very good company. After several purchases from them, always satisfied with the quality and the service.
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Mohamed Sofiane D.
Rating: 5 out of 5
following a purchase from 31/01/2026
Perfect
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Olivier W.
Rating: 5 out of 5
following a purchase from 23/01/2026
Excellent sales site
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François R.
Rating: 5 out of 5
following a purchase from 31/01/2026
Impeccable!
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René C.
Rating: 5 out of 5
following a purchase from 08/01/2026
Super good
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Christian B.
Rating: 5 out of 5
following a purchase from 26/01/2026
Perfect....
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Giuseppe S.
Rating: 5 out of 5
following a purchase from 29/01/2026
Very satisfying
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Christine L.
Rating: 5 out of 5
following a purchase from 22/01/2026
Beautiful product, fast delivery. Thank you
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Didier P.
Rating: 4 out of 5
following a purchase from 30/01/2026
The order arrived quickly, the Pakols are of beautiful quality. And finally, you have a nice online catalog.
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