Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2021
Remarkable site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2021
Clear and efficient. Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2021
Good presentation of the items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2021
Easy to use site and very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Very accessible site, well made, efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Perfect! Thank you! Very nice hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Great service from Traclet hat shop! Thank you for the phone welcome and advice. Purchase of a Stetson Hatteras Maine cap. Just the right size and a superb model. Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2021
Delivery timing, packaging: excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2021
Order received quickly, very satisfied with the quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Site T. good, quick consideration, delivery the same. Hat perfectly packaged. Bravo.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2021
Fast and compliant, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Fast and compliant delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Pleasant site, large choice of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Fast delivery and item faithful to my expectations. Once again, very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2021
Very clear, simple and well-constructed site. Remarkable customer service that responds quickly to customers. 2nd order on the site. The work is of great quality, undoubtedly done by passionate people. I recommend with my eyes closed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
The site allows you to see the merchandise well detailed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Ease of navigation. Order received on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
Your website was very easy to use. I found what I was looking for quickly. Your size guide was very helpful. My hat was delivered within 48 hours. I am very happy and will return soon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Speed of delivery. Item conforms to the description. Very satisfied!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
Nothing to say, very nice, delivery ok, speed ok, I seriously recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
I am very satisfied with my purchase at Chapellerie Traclet. The product had to be restocked and as soon as it was received by the hat shop, it was sent to me. They were quick and very friendly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2021
Very good, meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2021
Well detailed site, frequent assistance, very fast delivery, and beautiful quality hat. Thank you :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2021
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2021
very satisfied with the quality of the product, the speed of delivery, and the navigation on the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2021
Very beautiful quality women's beret, slightly small size for my head of 59;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
All perfect. ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2021
A successful first experience! Quick processing of the order, well-prepared package, a compliant product = A satisfied customer. See you soon hat shop!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Thank you for this alpine beret
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2021
No problem, fast delivery, careful packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2021
Order arrived on time. Very good presentation of the product, well packaged. The chachia ordered corresponds to the proposed product and is appreciated by my husband for his first day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2021
Perfect service and products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2021
Excellent brand: choice, price, quality, speed of shipping, and customer service. It was a first order, I am delighted! A real pleasure to wear my new hat. Thank you for existing!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2021
Order corresponds perfectly to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2021
Very good, a lot of choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2021
A lot of choice, the packaging is careful and the delivery is very fast! I am delighted
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