Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
VERY SERIOUS SITE
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2021
Very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2021
ok thanks for the hat where is it made ??????????
Translated reviews
Response from Chapellerie Traclet
hello this model is as indicated made in China. otherwise we also make them in French manufacturing. Best regards Traclet
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/12/2020
My order was overlooked. I had to send an email for them to realize that my order had not been shipped after 1 month of waiting.
I also received a different item from mine during the first shipment.
The second shipment was the item with the correct name, but it had nothing to do with what I ordered 1 month earlier, the shape was different and the colors too. Maybe it was the old collection I had seen. Or if that is not the case, the addition of the term 'non-contractual photo' should be added.
In any case, I am very disappointed...
Translated reviews
Response from Chapellerie Traclet
Hello
please excuse us for this delay and this error.
Please send us a photo to [email protected] so we can make the change with the correct model.
Best regards
Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2021
Very complete site with many models presented
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
Excellent quality of products and in accordance with the photos, I do not regret my purchase Fast and careful shipping, nothing to say.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2021
Well-made site, simple ordering process, fast delivery and good quality products that meet expectations
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2021
Clear navigation and a lot of choices
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Satisfied with the information provided by your sales service and the delivery conditions of the order. See you soon for a next order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2021
Great cap, exactly what I needed. Fast delivery, I recommend this very good site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2021
Very satisfied with the purchased item and the delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2021
nothing to say fast delivery a recommended trustworthy site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
very good, I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
delivery in 48h!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Excellent quality tricorn, in accordance with the description. A big thank you!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2021
A very serious company with a complete and pleasant website to browse...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
perfect and fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2021
Very reliable and excellent order and delivery service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2021
very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2021
Foreign manufacturing so we'll see over time...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
I am very happy with my beret I don't take it off anymore... people look at me strangely and then I say that I am French
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Speed of delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
All ok no issues
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Perfect telephone contact. Order and receipt completed very quickly. Very very satisfied with my Anna hats patchworks cap with the desired patterns and the right size.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Perfect! Respect for very fast deadlines and the details of the order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2021
Quality product! Packed with great care! I recommend! Thank you!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2021
Fast, efficient, nothing negative to say.
I recommend this merchant.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2021
Headgear received quickly - Helpful advice on the size to choose.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2021
Great choice, quality products, reasonable prices, very fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2021
Very good, varied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2021
Very good and friendly service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
Nice item
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Very satisfied with the product
Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
A good point for the speed of shipping and another for the video regarding the folding of the hat.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2021
Nothing to say, fast and quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
The order was delivered quickly.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2021
Deadline respected, nothing to complain about, quality product.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Very good
Translated reviews
We use cookies for audience measurement and improving user experience.