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Rating: 4 out of 5
I made a mistake in the size
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
Quality product that meets my expectations
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J
Rating: 5 out of 5
Serious, fast delivery, cordially
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P
Rating: 5 out of 5
Very nice item, thank you!
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S
Rating: 5 out of 5
The hat I dreamed of....well packaged. exact size, fast shipping Thank you
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G
Rating: 5 out of 5
Nothing to say, impeccable service.
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J
Rating: 5 out of 5
FANTASTIC
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P
Rating: 1 out of 5
I received my order with a month and a half delay!!!
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Response from Chapellerie Traclet
Hello Philippe,
Thank you for taking the time to share your experience. We sincerely apologize for the delivery delay and understand your disappointment. We are doing everything we can to improve our service and avoid such inconveniences in the future. Your satisfaction is our priority, and we hope to have the opportunity to serve you again under better conditions.
Best regards,
The Traclet Hat Team
Thank you for taking the time to share your experience. We sincerely apologize for the delivery delay and understand your disappointment. We are doing everything we can to improve our service and avoid such inconveniences in the future. Your satisfaction is our priority, and we hope to have the opportunity to serve you again under better conditions.
Best regards,
The Traclet Hat Team
Y
Rating: 5 out of 5
Well received. In accordance with my wishes. Thank you very much
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X
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
fast and careful delivery. The cap fits very well, is warm, my husband is very happy. Regards. Mrs. R.
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P
Rating: 5 out of 5
Item delivered in accordance with the order
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J
Rating: 5 out of 5
Order shipped quickly. Product conforms to my request. I am satisfied! Thank you
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C
Rating: 5 out of 5
Excellent product Very soft and comfortable cap
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F
Rating: 5 out of 5
Thank you impeccable product and fast and efficient delivery
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J
Rating: 5 out of 5
Great
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C
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
xxxxx
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L
Rating: 4 out of 5
Just a bit long delivery time and does not match the tracking SMS
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C
Rating: 5 out of 5
Fast shipping, careful, easy return and exchange
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J
Rating: 5 out of 5
Nothing to report satisfied
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J
Rating: 5 out of 5
I made 6 purchases of caps and hats and the satisfaction both in the quality of the products and in the service. I know where I will buy my next headgear.
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C
Rating: 5 out of 5
completely satisfied
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G
Rating: 5 out of 5
Good experience, package received on time.
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C
Rating: 5 out of 5
Very very proactive, package shipped and received very quickly after order, nothing to report .. satisfied ...
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B
Rating: 5 out of 5
Cap conforms, fast delivery
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M
Rating: 5 out of 5
In accordance with my expectations
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M
Rating: 5 out of 5
Excellent service and a tremendous selection of flat caps I like. I will be placing another order soon! Thank you.
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C
Rating: 5 out of 5
I have ordered several times from Traclet and am very satisfied. The hats are beautiful and match the description on the site. The packaging is perfect, the shipping is fast.
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S
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
The ordered hat matches the order, is of good quality in my size and the delivery was made within the expected time. Great company
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M
Rating: 5 out of 5
No problem
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I
Rating: 5 out of 5
Very happy with the rain hat
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T
Rating: 5 out of 5
Choice, customer reception, efficiency
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E
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Always on top
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P
Rating: 5 out of 5
I appreciate the seriousness of the productions from the Hat Shop.
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J
Rating: 5 out of 5
Serious site, well received order in good condition
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E
Rating: 5 out of 5
Very good, I recommend.
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R
Rating: 5 out of 5
Fast delivery, and good quality of the item as described.
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