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Rating: 5 out of 5
Very nice responsiveness, perfect.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
satisfied from start to finish, clear site and deadlines respected
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A
Rating: 5 out of 5
Fast delivery and in accordance with the order
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A
Rating: 5 out of 5
Super cap
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A
Rating: 5 out of 5
Place where you can still find unusual products. Reasonable prices, fast delivery. Perfect.
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A
Rating: 5 out of 5
Product being restocked. Delay in accordance with what was announced. Correct packaging
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A
Rating: 5 out of 5
Very nice item. Fast delivery and no problems.
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A
Rating: 5 out of 5
Super and arrived on time
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A
Rating: 5 out of 5
Order without problems, out of stock notice well indicated.
Very beautiful hats. Impeccable finish.
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Very beautiful hats. Impeccable finish.
A
Rating: 5 out of 5
very nice quality product
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A
Rating: 5 out of 5
Order in line with my expectations, fast and careful shipping.
I recommend.
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I recommend.
A
Rating: 5 out of 5
without problems
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A
Rating: 4 out of 5
Fast delivery and compliant product!
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A
Rating: 5 out of 5
Cap as expected, arrived in perfect packaging and on the scheduled date. Nothing to complain about.
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Everything is perfect. The shipping was super fast.. The product is of very very good quality.. Recommend without problems..
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A
Rating: 5 out of 5
Very good supplier, the website is very well done with really a lot of hats and sorting options to help choose.
The telephone reception is also impeccable! :o)
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The telephone reception is also impeccable! :o)
A
Rating: 5 out of 5
Order placed on Wednesday and delivered to the relay point the following Friday: hats off (I couldn't resist)
The ordered hat corresponds exactly to its description on the site and its making is of good quality. The quality is there.
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The ordered hat corresponds exactly to its description on the site and its making is of good quality. The quality is there.
A
Rating: 5 out of 5
Very good, nothing to say,
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A
Rating: 5 out of 5
Always the quality and speed of shipping. Top!
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A
Rating: 5 out of 5
Merchandise in accordance with what is seen on the internet
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A
Rating: 5 out of 5
everything is perfect, fast delivery, products in line with my expectations.
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A
Rating: 5 out of 5
Order received quickly and the product is great. Thank you!
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A
Rating: 5 out of 5
Captain Haddock's cap is well received, fast and careful shipping... A big THANK YOU...
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A
Rating: 5 out of 5
This is my first order, it's perfect. Now let's see how the product holds up in use.
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A
Rating: 5 out of 5
Fast. Beautiful product
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A
Rating: 5 out of 5
The product meets my expectations and is perfectly protected in its box.
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A
Rating: 5 out of 5
Satydu prodo
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A
Rating: 5 out of 5
Item conforms to the order. A quality hat (felt) and well packaged. Fast delivery. I recommend the Traclet site.
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A
Rating: 5 out of 5
Quality service
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A
Rating: 5 out of 5
I totally recommend. Great choice, quality products, very fast delivery.
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A
Rating: 5 out of 5
Package received quickly. Impeccable packaging. Nice item that I will give to my husband for Christmas.
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A
Rating: 5 out of 5
Superb service, I will recommend to my friends.
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A
Rating: 5 out of 5
Very fast and product as ordered.
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A
Rating: 5 out of 5
I quickly found the product I was looking for, easy order and fast shipping.
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A
Rating: 5 out of 5
Following a small problem with the consideration of the announced discount on the site, the customer service was very responsive and corrected the issue quickly. Thank you.
Product conforms, correct packaging, deadlines respected.
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Product conforms, correct packaging, deadlines respected.
A
Rating: 5 out of 5
Very nice hat, elegant and very well packaged.
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A
Rating: 5 out of 5
Conforms to my expectations, very satisfied.
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A
Rating: 4 out of 5
I had all the information about the shipment
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A
Rating: 1 out of 5
Package not received despite three reminders where I was made to wait saying stock pending!
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Response from Chapellerie Traclet
Hello
as indicated when ordering, it had to be manufactured.
During your last call, we indicated we would send you an order tracking, which we have done and are providing you again today.
colissimo 6H12210928128
sincerely
Traclet
as indicated when ordering, it had to be manufactured.
During your last call, we indicated we would send you an order tracking, which we have done and are providing you again today.
colissimo 6H12210928128
sincerely
Traclet