Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2019
Super hat, everything is ok thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Quality product as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2019
Easy navigation on the site, a lot of choices, reasonable delivery time,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2019
Perfect I am delighted. Quality of the product, speed of dispatch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
Very good customer service, available and responsive. Order as expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2019
The hat itself is very beautiful. The color matches the photo presented on your site. However, regarding the ribbon, there are quite a few small threads sticking out.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
Very nice product and good quality. Delivery without any issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
Practical site. Easy order. Timely delivery. Item well protected in its package and arrived in good condition!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2019
Correct delivery, even impeccable nothing to complain about... I recommend Traclet, very good quality...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2019
I was looking for a nightcap made in France and of good quality. The Traclet hat shop perfectly met my expectations. Very satisfied with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Fast delivery, item well packaged perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Wide choice of quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2019
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2019
I would have liked to have different views of the visor. Better see the dimensions, the closure at the back
That's the reason I didn't give 5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2019
Very good. Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2019
Delivery and packaging very correct.
However, disappointed by the comfort of the cap whose defect in the assembly of the leather band inside hurts the forehead. The quality control seemed to lack rigor to me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Great product, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
Pleasant and easy-to-use site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Easy order on the site, and delivery in a week.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2019
nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
Very good product, quick and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2019
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2019
easy to browse with many items for all tastes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2019
Hello, I am reaching out to you because I was very satisfied with the order and the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Same as written in the box below. Super would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
Delivery time respected. The product corresponds to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2019
Satisfied with the product and the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Everything impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2019
Still as fast for processing orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
Suitable packaging and fast delivery. Respect for the product. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2019
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
Hello,
A more careful packaging for shipments would be better. The cardboard is fine, but the white paper that surrounds the hat or cap is a bit 'light'...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
No difficulty navigating and finding the items I was looking for in particular. Moreover, the ordered items are as I hoped.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2019
efficient, serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
impeccable and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2019
It's not too difficult to navigate.
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